Licence locked #1223
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jjh63084
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Help and Q&A
Licence locked
#1223
Replies: 2 comments
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DownloadHelper don't erase your license. It's something on your config, like maybe browser settings. If your license is locked, you should receive an email to unlock it. If you don't, please send us an email at licenses@downloadhelper.net, we will unlock it for you. |
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Your question
I recently changed my internet provider and Download Helper keeps erasing my license key making me have to re-enter it. Now I can't even re-enter my key, it says License locked (revalidating). How do I resolve this issue?
Addon & CoApp version and details
I recently changed my internet provider and Download Helper keeps erasing my license key making me have to re-enter it. Now I can't even re-enter my key, it says License locked (revalidating). How do I resolve this issue?
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