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[Bug]: App gets stuck on opening page and will not progress past it. #4431

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MaceKey opened this issue Feb 22, 2025 · 1 comment
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@MaceKey
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MaceKey commented Feb 22, 2025

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

When I fist downloaded this app I spent a few hours setting up my budget and then left it alone for a couple weeks. I went to open the app again today for the first time since the day I downloaded it, but I kept getting an error upon attempting to open the app. It opens up to a screen with the text "Opening last budget..." with an error stating something went wrong internally. It will just sit on this screen indefinitely. I've attempted to restart the app and got the same screen upon opening. I even deleted the software and every file associated with the app and redownloaded it from the web attempting to start fresh, but I still get this screen upon startup.

Image

How can we reproduce the issue?

The error screen is the first thing to appear upon opening the app.

Where are you hosting Actual?

Desktop App (Electron)

What browsers are you seeing the problem on?

Desktop App (Electron)

Operating System

Mac OSX

@MaceKey MaceKey added the bug Something isn't working label Feb 22, 2025
@MikesGlitch
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Strange. If you click the view menu and click Toggle Developer Tools (or press Alt + Command + I) what does it say in the console window?

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