'Skip Navigation' button not selectable when running NVDA or JAWS

[kirsty-hames]

Subject of the issue

When going through the course with NVDA, the button can be navigated to via keyboard tabbing or virtual cursor as expected. But when selected, it does not skip the navigation bar and does not go to the main body.

Same issue reported when running JAWS.

Your environment

• FW v5.40.10
• Chrome or Edge running NVDA
• Edge running JAWS

[tommy-bennett]

A couple of additional observations while retesting:

1. If the user enters a topic via the previous topic's page nav (e.g. getting to the end of a topic and selecting the "Next topic" button or similar), the Skip Navigation button works as expected. However, if they enter a topic from the main menu, NVDA is not able to pick up the button (either via the Tab key or the virtual cursor), even if it appears onscreen.

2. This issue is easier to replicate in NVDA/Chrome than NVDA/Edge - in Edge, the issue only tends to persist if the user is going through the learning at a high speed and moving to a new topic while main menu content is still being read out by the screen reader.