Collect and analyse priority information from a service

[kellylee-gds]

What

Following completion of #3571, we can now collect information on how the Design System is being used by services. By the end of the cycle we will have collected priority information from a selected service and analysed the findings. We should also begin the procurement process for any paid tooling if needed.

Why

To do a first run of this activity as a small story. We'll do this synchronously at first until we get a better idea of the methodology we apply to the process.

Who needs to work on this

Ollie, Ciandelle + another

Who needs to review this

Team leads

Done when

• [ ]

[kellylee-gds]

Summary of our chat about processes we use to collect information on services:

• collection of information and analysis will be a small story, not another brief (ie 3 week cycle of work)
• we'll start small with only a handful of services explored
• we'll do this synchronously at first until we get a better idea of the methodology we apply to the process — we'll document this
• it'll be a triad that runs the first collection of data — developer (Ollie) + designer (Ciandelle) + another TBD
• we'll collect all data at first then refine over time — we might find that there's data we don't use so we can delete it / stop collecting it
• there'll be an analysis at the end of the first tranche and we'll play back the findings to the team
• the triad will have a mini-retro to reflect on the process and suggest changes for next time
• Ollie will further configure the tool we use so it's ready for the first set of information to be added