PDF Does not fetch the Document Header

[walaamadan]

When the document is submitted and pdf is created successfully. when i open the pdf file, it includes only the format of the document without the Letter Head and without the Header that is included in the doument format it self, So the Quotation Titleis not shown on the document.

[marination]

@walaamadan
#51 may solve your issue.
I'm assuming "Always add 'Draft' Heading for printing draft documents" is disabled in the Print Settings, but since some stale value flags the document as draft nothing is rendered.

About the Letter Head, are there any private images in the Letter Head? Also does the Letter Head show up correctly when you try to generate a PDF manually ?