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[BUG] Alert template not applied on move #1975

Closed
1 of 3 tasks
P6g9YHK6 opened this issue Aug 13, 2024 · 5 comments
Closed
1 of 3 tasks

[BUG] Alert template not applied on move #1975

P6g9YHK6 opened this issue Aug 13, 2024 · 5 comments

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@P6g9YHK6
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P6g9YHK6 commented Aug 13, 2024

Server Info (please complete the following information):

  • OS: [Debian 12
  • Browser: Edge
  • RMM Version (as shown in top left of web UI): 19.2

Installation Method:

  • Standard
  • Standard with --insecure flag at install
  • Docker

Agent Info (please complete the following information):

  • Agent version (as shown in the 'Summary' tab of the agent from web UI): v2.7.0
  • Agent OS: all

Describe the bug
Alert template is not applied properly when moved from a site with a default template to one with a "client" level

To Reproduce
Steps to reproduce the behavior:

  1. see screenshots the client is in the group with the alert disabled and was moved from a group with only "default" policy applied

Expected behavior
the alert template should be properly updated like the policy.

Screenshots
image
image
image
image

Additional context
Add any other context about the problem here.

@P6g9YHK6
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i confirm that 24h later the policy is still not applied
i don't need it for prod so i will leave it in a Schrodinger state but any other device would be problematic to say the least.

@wh1te909
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it appears to be working for me when trying to reproduce, but maybe I'm not doing the same thing you are. Here is a video of what I did that shows it working please let me know if you're doing something different:

chrome_ksidvgCIMd.mp4

@P6g9YHK6
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P6g9YHK6 commented Aug 15, 2024

it appears to be working for me when trying to reproduce, but maybe I'm not doing the same thing you are. Here is a video of what I did that shows it working please let me know if you're doing something different:

yep it is what i did would there be another way of finding out why it is not changing ? i still have not touched it.

@P6g9YHK6
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P6g9YHK6 commented Aug 15, 2024

Oh i just realised !
i moved the whole SITE not the agent!

😈

i confirm that i can reproduce it on my side.

@wh1te909
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thanks just pushed fix

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