Error code in running genshin

[Moonshee5288]

When i am trying to run genshin, I get a pop up error code 'abnormal activity detected on your device operating environment, please restart your machine. error code 10351-4001' how do i fix it? If it matters I am using whisky to run it.

[NormalAlkene]

I encountered the same problem. The game version is 5.2 (International). I just upgraded my arch linux but I'm not sure whether it is related.

[Moonshee5288]

I encountered the same problem. The game version is 5.2 (International). I just upgraded my arch linux but I'm not sure whether it is related.

i dont think it is related to you upgrading your linux because im on a mac and it just started randomly.

[RuiMk2]

Using nobara here and it did just started at random here without any updates.
Tried reinstalling, adding cloud argument and changing proton versions but nothing worked

[lamebird]

try adding -platform_type CLOUD_THIRD_PARTY_PC in the environment:

[Moonshee5288]

try adding -platform_type CLOUD_THIRD_PARTY_PC in the environment:

how did you open the enviroment window, because when i try to do it it just gives me 2 text boxes next to eachother

[RuiMk2]

try adding -platform_type CLOUD_THIRD_PARTY_PC in the environment:

I tried this but it didn't work sadly, I also tried with -is_cloud 1 but same results

how did you open the enviroment window, because when i try to do it it just gives me 2 text boxes next to eachother

I think you opened "Game Environment" under "General", for the option above you have to go to "Enhancements" then "Environment"

[Moonshee5288]

try adding -platform_type CLOUD_THIRD_PARTY_PC in the environment:

I tried this but it didn't work sadly, I also tried with -is_cloud 1 but same results

how did you open the enviroment window, because when i try to do it it just gives me 2 text boxes next to eachother

I think you opened "Game Environment" under "General", for the option above you have to go to "Enhancements" then "Environment"

what enhancements tab

[NormalAlkene]

what enhancements tab

I think you just need to append the command line argument -platform_type CLOUD_THIRD_PARTY_PC to the "Arguments" field. (Note that there's a space between them)

[NormalAlkene]

try adding -platform_type CLOUD_THIRD_PARTY_PC in the environment:

It works fine, thank you!

[Moonshee5288]

ok this is resolved,
just to clarify for anybody else with this issue,
what you need to do is
open whisky > click installed programs > then in genshin.exe add a argument under the locale config tab which states -platform_type CLOUD_THIRD_PARTY_PC > click run and your set! thank you to the people who helped fix this!

[Rewarp]

try adding -platform_type CLOUD_THIRD_PARTY_PC in the environment:

Happy to report this works on openSUSE Tumbleweed as well. Thanks for figuring out the issue!

[Wahid7852]

Does it work in lutris too?

[ShadeCormac]

Does it work in lutris too?

I'm using Lutris and this works.

For Lutris, set it in Configure -> Game Options.(screenshot below)

Also, set the executable to genshinimpact.exe

[TrojanWF]

For Lutris, set it in Configure -> Game Options.(screenshot below)

i tried adding arguments but it is not working for me, facing this issue since morning