No battery_plus and battery_plus_low entity for shelly door/window2

[digi303]

System Health details

System Information

version	core-2024.7.2
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.4
os_name	Linux
os_version	6.6.33-haos
arch	x86_64
timezone	Europe/Berlin
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
GitHub API Calls Remaining	5000
Installed Version	1.34.0
Stage	running
Available Repositories	1468
Downloaded Repositories	25
HACS Data	ok

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 12.4
update_channel	beta
supervisor_version	supervisor-2024.06.2
agent_version	1.6.0
docker_version	26.1.4
disk_total	468.7 GB
disk_used	258.8 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	generic-x86-64
supervisor_api	ok
version_api	ok
installed_addons	Grafana (10.0.0), Samba share (12.3.1), Advanced SSH & Web Terminal (18.0.0), ESPHome (2024.6.6), Network UPS Tools (0.13.1), Frigate (Full Access) (0.13.2), Studio Code Server (5.15.0), SQLite Web (4.1.2), Mosquitto broker (6.4.1), Matter Server (6.2.1), InfluxDB (5.0.0)

Dashboards

dashboards	8
resources	7
error	/config/ui-lovelace.yaml not found
views	66
mode	yaml

Recorder

oldest_recorder_run	1. Juli 2024 um 14:02
current_recorder_run	13. Juli 2024 um 10:56
estimated_db_size	2627.89 MiB
database_engine	sqlite
database_version	3.45.3

Checklist

• I have added battery_notes: to my configuration.yaml and restarted.
• I have read the FAQ's.
• I have enabled debug logging for my installation.
• I have filled out the issue template to the best of my ability.
• This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• This issue is not a duplicate issue of any previous issues..

Describe the issue

After adding Sheely Door/window 2 window sensors, there are no Battery_plus and battery_plus_low entities.
Even waking up these battery sensors beforehand does not bring about any change, nor does waking up and reloading the integration.
Sometimes the entities for battery sensors appear later, but this has not yet happened even after 3 days.
My other battery sensors (Aqara, etc.) all have the corresponding 5 entities...

Translated with DeepL.com (free version)

Reproduction steps

1. Add Device
2. Open device
3. No Entitys
4. Delete Device, Restart etc.
5. Everytime no change.

Debug logs

*/*

Diagnostics dump

/

[andrew-codechimp]

This sounds similar to #1802 which a fix has been added in the latest beta.
I do not have these types of sensor myself so please let me know if this fixes it.

[digi303]

Unfortunately, version 2.3.11 does not change the behaviour.
Despite all the tricks (wake up, wait, reload etc.) I cannot create the corresponding entities.
Some pictures:

Shelly Window/door2

Device also with Batterys (Aqara temperature)

[andrew-codechimp]

Sorry, there is just something odd about the Shelly Door/Window sensor that's not getting it identified as a having a battery.
There's little I can do about this without having one to test myself so having to close this as unfixable.