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Aurora stops working after sleep and auto log-in #1301

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ghost opened this issue Oct 17, 2018 · 17 comments
Closed

Aurora stops working after sleep and auto log-in #1301

ghost opened this issue Oct 17, 2018 · 17 comments
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Status: Feedback Needed Waiting on feedback from the original reporter. Type: Bug This issue/PR is related to unexpected behaviour in the program.
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@ghost
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ghost commented Oct 17, 2018

Expected behavior:

Aurora should resume upon Windows resuming from sleep

Actual behavior:

Aurora stops working after waking the machine up from sleep with the (Accounts > Sign-in options > Require sign-in set to "Never"). Under the "Device Manager" tab in Aurora all devices are stopped, pressing "start" on the desired devices (only logitech using LGS for me) does resume all functions again, as does a restart of Aurora. Basically what happened here, but while logging in normally works, auto-login doesn't. #1028 (comment)

How often does this problem occur?

This problem occurs every time the computer is waken from sleep.

Please describe the steps to reproduce this issue:

The issue can be reproduced by doing following steps:

  1. Set Require sign-in to never
  2. Put PC to sleep
  3. Wake up PC

What is the version of Aurora you are experiencing this issue with?

My version is 0.6.3

Does the previous version of Aurora have this issue?

Yes, tried with 0.6.2b with the initial fix.

Please include any logs, screenshots, or files that are related to this issue:

@charmarkk
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Came here to post just this; +1.

@simon-wh simon-wh added the Type: Bug This issue/PR is related to unexpected behaviour in the program. label Oct 18, 2018
@simon-wh simon-wh added this to the v0.6.* milestone Oct 18, 2018
@Snafu7
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Snafu7 commented Nov 16, 2018

Same issue here, version 0.6.3, however my setup requires typing a password after sleep.
issue is fixed by killing aurora from task manager and launching again.

@gtr0y
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gtr0y commented Nov 17, 2018

Having this as well, 0.6.3

@gradius-v
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gradius-v commented Nov 30, 2018

Same issue. #1028 <-- This is back, but with a vengeance. I have to kill Aurora every time I put the PC to sleep, or it's dead upon wakeup.

@charmarkk
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charmarkk commented Nov 30, 2018

Of note: one of the alpha releases one of the devs suggested fixes this. I’ll try and find that and link it back-I thought it was a general announcement at the time.

Update: I think 0.6.3 fixed this... but others say it isn't. I haven't had the issue since I commented on this earlier in October. Maybe I have a different alpha build. I swear I got a message about this, but I can't seem to find any record of anything. I every now and then have to use the device mgr in Aurora to restart the Logitech devices, but it works consistently after being woken from sleep and when inputting passwords.

Maybe it's just fixed for Logitech devices, I'm not sure. Adding your specific devices might help @antonpup and @simon-wh figure out exactly what's wonky.

@noodlon
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noodlon commented Dec 1, 2018

I also have this issue. Been killing and re-opening Aurora every time I wake the pc up. I am using 0.6.3 with a Corsair Strafe RGB keyboard and a Logitech G502 mouse.

@Snafu7
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Snafu7 commented Dec 1, 2018

i do not get this issue anymore, nothing changed in my setup, just the issue stopped happening after some reboot.

@playnasc
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I still have this problem as of 1/13/19. I tried with 0.6.2b with the initial fix and it worked for a day or so but as of right now after 2 reboots I have to kill Aurora and start it up again. This is with my Logitech G810.

@simon-wh
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Could everyone who's experiencing this issue on v0.6.3 post their log file please? Also, it may help if you disable all the devices you don't have in Device Manager

@Snafu7
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Snafu7 commented Jan 22, 2019

2019-01-19 17.24.57.log
here you go mate. FYI for me aurora fails to work after wakeup only the first time my PC goes to sleep after reboots. any further sleep/wakeup sequences dont break Aurora.

@gobba
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gobba commented Jan 22, 2019

Happens to me every day. My computer doesnt go to sleep. Leaving it on over the night i have to kill aurora when i come back to it. The keyboard lights looks ok, but the animations doesnt work. When i try to open aurora from the notification field down by the clock, nothing happens.

2019-01-20 22.55.45.log
2019-01-22 18.47.11.log

@simon-wh
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Hey, could anyone experiencing this issue try this build from the above commit. I've tested waking from sleep with & without auto-login and using Corsair, Cooler Master and Wooting. Works perfectly for Corsair and Wooting, but my CM MK750 didn't want to play nice with the sdk after waking up each time, so with CM ymmv.

@simon-wh simon-wh added the Status: Feedback Needed Waiting on feedback from the original reporter. label Jan 22, 2019
@noodlon
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noodlon commented Jan 23, 2019

Seems to be working better now. Normally would need to kill it when I get on the computer in the morning, but working fine now. Thanks!

@simon-wh
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@noodlon Awesome!

I'm going to leave this issue open for a bit to get more feedback, hopefully it's finally sorted!

@playnasc
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This version has been working flawlessly so far with my Logitech G512.

@Daeruun
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Daeruun commented Jan 24, 2019

works fine for me as well.
Resuming from hibernation without required credentials and G910 / G502 light effects are active again.

@charmarkk
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Late to the party @simon-wh but it's working fine and stable with Logitech's G810. Thanks for the work!

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