linecorp-c4.puml

@startuml
 
'!include ../C4-PlantUML/C4_Container.puml
!include https://raw.githubusercontent.com/plantuml-stdlib/C4-PlantUML/master/C4_Container.puml

!define ICONS https://raw.githubusercontent.com/tupadr3/plantuml-icon-font-sprites/master/
 
!include ICONS/font-awesome-5/user_tie.puml
 
'LAYOUT_AS_SKETCH()
'LAYOUT_LEFT_RIGHT()
LAYOUT_WITH_LEGEND()
 
System_Ext(cc, "Contact Center", "Contact point, switches customer calls.")
Person_Ext(manager, "Manager", "Makes a decision from statistics provided by CLOVA AiCall", "user_tie")
 
System_Boundary(clova_ai_call, "CLOVA AiCall") {
 
  Container(pa, "Protocol Adapter", "SIP, gRPC client", "Converts voice streams into supported format.")
  Container(vsg, "Voice Streaming Gateway", "gRPC server", "Manages call sessions and handle voice streaming.")
  Container(cic, "CIC", "CIC Protocol", "Processes AI requests")
  Container(interface, "AiCall Interface", "Kafka, REST API", "Provides interfaces for AiCall console")
  Container(console, "AiCall Console", "Web app", "Provides UI for retrieving statistics.")
  ContainerDb(db, "Database", "Redis, MySQL", "Stores activities, events, and call information")
       
  Rel(cc, pa, "Forwards voice stream data to", "SIP trunk")
  Rel_L(pa, vsg, "Forwards converted voice stream to", "gRPC call")
 
  Rel(vsg, cic, "Requests voice recognition and processing corresponding works to", "REST/HTTPS 2.0")
  Rel(vsg, interface, "Sends event log to", "REST API call")
  Rel(manager, console, "Retrieves statistics from", "HTTP")
  Rel(console, interface, "Queries statistic data from", "REST API call")
 
  Rel_L(interface, db, "Reads from and writes to", "JDBC")
}
 
@enduml