AiLight / EleLight doesn't work properly and crashes #5506

Th0maz · 2019-03-21T11:13:01Z

ISSUE DESCRIPTION - TROUBLESHOOTING

I recently bought an EleLight LED light bulb (https://www.amazon.de/dp/B0774MS7H3) which looks exactly like the AiLight from the inside.
After soldering some jumper cables to the solder points, I was able to erase flash and re-flash several versions of Tasmota firmware. The bulb comes up successfully and is accessible via wifi.
But as soon as I power on some LEDs, the bulb looses wifi connection most times.
Sometimes it stays unresponsive and I have to re-flash the firmware to make it come up again.
I tried different commands like dimmer, power, color. The behavior is always the same.
When I tried some settings for sleep, setoption60, savedata or poweronstate, the device crashed occasionally. In most cases I am only able to run one or two commands, no matter what time has passed before I do.
Issue appears with or without connected jumper cables.

REQUESTED INFORMATION

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FAILURE TO COMPLETE THE REQUESTED INFORMATION WILL RESULT IN YOUR ISSUE BEING CLOSED

Read the Contributing Guide and Policy and the Code of Conduct
Searched the problem in issues (https://github.com/arendst/Sonoff-Tasmota/issues)
Searched the problem in the wiki (https://github.com/arendst/Sonoff-Tasmota/wiki/Troubleshooting)
Searched the problem in the forum (https://groups.google.com/d/forum/sonoffusers)
Searched the problem in the chat (https://discord.gg/Ks2Kzd4)
Device used (i.e. Sonoff Basic) : EleLight aka AiLight
Tasmota binary firmware version number used : 6.3.0, 6.4.1, 6.4.1.19, 6.5.0 / pre-and self-compiled
Development IDE - Compiler / Upload tools used : ____ / ____
Provide the output of command status 0 :

STATUS 0 OUTPUT HERE:
11:51:32 CMD: status 0
11:51:32 RSL: stat/sonoff/STATUS = {"Status":{"Module":27,"FriendlyName":["AiLight-01"],"Topic":"sonoff","ButtonTopic":"0","Power":0,"PowerOnState":0,"LedState":1,"SaveData":1,"SaveState":1,"SwitchTopic":"0","SwitchMode":[0,0,0,0,0,0,0,0],"ButtonRetain":0,"SwitchRetain":0,"SensorRetain":0,"PowerRetain":0}}
11:51:32 RSL: stat/sonoff/STATUS1 = {"StatusPRM":{"Baudrate":115200,"GroupTopic":"sonoffs","OtaUrl":"http://thehackbox.org/tasmota/release/sonoff.bin","RestartReason":"Power on","Uptime":"0T00:00:20","StartupUTC":"2019-03-21T10:51:12","Sleep":50,"CfgHolder":4617,"BootCount":6,"SaveCount":18,"SaveAddress":"FA000"}}
11:51:32 RSL: stat/sonoff/STATUS2 = {"StatusFWR":{"Version":"6.5.0(release-sonoff)","BuildDateTime":"2019-03-19T12:24:10","Boot":31,"Core":"2_3_0","SDK":"1.5.3(aec24ac9)"}}
11:51:32 RSL: stat/sonoff/STATUS3 = {"StatusLOG":{"SerialLog":2,"WebLog":2,"SysLog":0,"LogHost":"","LogPort":514,"SSId":["MyWifiSSID",""],"TelePeriod":300,"Resolution":"558180C0","SetOption":["00008009","280500000100000000000000000000000000","00000000"]}}
11:51:32 RSL: stat/sonoff/STATUS4 = {"StatusMEM":{"ProgramSize":507,"Free":496,"Heap":14,"ProgramFlashSize":1024,"FlashSize":1024,"FlashChipId":"1440C8","FlashMode":3,"Features":["00000809","0FDAE394","000783A0","23B617CE","00003BC0"]}}
11:51:32 RSL: stat/sonoff/STATUS5 = {"StatusNET":{"Hostname":"AiLight-01","IPAddress":"192.168.111.247","Gateway":"192.168.111.1","Subnetmask":"255.255.255.0","DNSServer":"192.168.111.28","Mac":"80:7D:3A:76:9F:14","Webserver":2,"WifiConfig":4}}
11:51:32 RSL: stat/sonoff/STATUS6 = {"StatusMQT":{"MqttHost":"","MqttPort":1883,"MqttClientMask":"DVES_%06X","MqttClient":"DVES_769F14","MqttUser":"DVES_USER","MqttCount":0,"MAX_PACKET_SIZE":1000,"KEEPALIVE":15}}
11:51:32 RSL: stat/sonoff/STATUS7 = {"StatusTIM":{"UTC":"Thu Mar 21 10:51:32 2019","Local":"Thu Mar 21 11:51:32 2019","StartDST":"Sun Mar 31 02:00:00 2019","EndDST":"Sun Oct 27 03:00:00 2019","Timezone":"+01:00","Sunrise":"06:51","Sunset":"19:03"}}
11:51:32 RSL: stat/sonoff/STATUS10 = {"StatusSNS":{"Time":"2019-03-21T11:51:32"}}
11:51:32 RSL: stat/sonoff/STATUS11 = {"StatusSTS":{"Time":"2019-03-21T11:51:32","Uptime":"0T00:00:20","Vcc":3.153,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":68,"POWER":"OFF","Dimmer":33,"Color":"00540000","HSBColor":"120,100,33","Channel":[0,32,0,0],"Scheme":0,"Fade":"OFF","Speed":1,"LedTable":"OFF","Wifi":{"AP":1,"SSId":"MyWifiSSID","BSSId":"38:10:D5:E8:FC:5F","Channel":6,"RSSI":70,"LinkCount":1,"Downtime":"0T00:00:07"}}}

Provide the output of console when you experience your issue if apply :
(Please use weblog 4 for more debug information)

CONSOLE OUTPUT HERE:
11:51:59 CMD: dimmer 100
11:51:59 RSL: stat/sonoff/RESULT = {"POWER":"ON","Dimmer":100,"Color":"00FF0000","HSBColor":"120,100,100","Channel":[0,100,0,0]}
11:52:01 RSL: stat/sonoff/RESULT = {"POWER":"OFF"}
11:52:01 RSL: stat/sonoff/POWER = OFF

--> it powered itself of after two seconds and came back accessible in this single case

(Please, remember to close the issue when the problem has been addressed)

The text was updated successfully, but these errors were encountered:

Jason2866 · 2019-03-21T11:22:53Z

Probably this is the reason #4991 (comment)
Maybe running out of free RAM. Have yout tried release with core 2.4.2 already?
http://thehackbox.org/tasmota/release/020402/sonoff.bin

Th0maz · 2019-03-21T11:36:08Z

I tried several releases with 2.3.0 as well as 2.4.2. Doesn't make a difference so far.

ascillato · 2019-03-21T11:39:47Z

The light was working with the original firmware?

Are you erasing with esptool.py as explained in the wiki before flashing?

Are you flashing with esptool.py?

Th0maz · 2019-03-21T12:07:09Z

Unfortunately I didn't test the light with its original firmware. Flashing tasmota was the first thing I did after I got it...
I use the windows port of esptool (esptool.exe) and erased the flash as described in the wiki. Do you think it's worth a try to use esptool.py?

Jason2866 · 2019-03-21T12:25:34Z

Mhh, i followed the link. My bulb looks exactly the same as this. I had exact the same package.
Just tested with latest version. It does work without any issue. Probably device is defect.
Last try could be a erasing and flashing with esptool.py I dont think it is a flashing thing....

ascillato · 2019-03-21T12:33:39Z

If you did the erase and you use esptool.exe seems not to be a flashing issue. Sorry, but seems to be a hardware defect.

ascillato · 2019-03-21T12:35:16Z

Before throwing that away, you can try an older version of Tasmota or another firmware just to be sure that is not software related.

Jason2866 · 2019-03-21T12:47:43Z

@ascillato Already tried

ascillato · 2019-03-21T14:00:28Z

I meant that @Th0maz can try another firmware different than Tasmota.

As all those versions of Tasmota has been tested and didn't work, another firmware is likely to fail as well, but before throwing that hardware away as faulty, it is something to try.

Th0maz · 2019-03-21T15:18:20Z

I just flashed the latest ESPURNA firmware via Tasmota OTA firmware update.
Works out of the box...
So it seems this is no hardware issue. Any ideas how I can continue troubleshooting with tasmota firmware? Don't really want to use espurna in my tasmota environment ;)

For the record: I tried using esptool.py in the meantime to erase the flash and re-flashed tasmota. Did not make a difference.

ascillato · 2019-03-21T16:17:51Z

Can you try the precompiled bin called sonoff_basic.bin?

arendst · 2019-03-21T16:17:54Z

Did some tests on an ailight which works just fine. Unless wemo emulation is enabled then the web gui response is bad (#5505 ). From your settings I see you are not using emulation.

In this case I cannot reproduce your issue.

Th0maz · 2019-03-21T16:40:23Z

Can you try the precompiled bin called sonoff_basic.bin?

I used the latest precompiled sonoff.bin earlier (6.5.0 with core 2.3.0).

ascillato · 2019-03-21T18:22:19Z

Please, try the basic firmware. The one called sonoff_basic.bin

Th0maz · 2019-03-23T11:32:09Z

As you said, I tried the Tasmota basic firmware (again flashed OTA via the espurna web interface) and it seems to be working fine so far.
Although I don't really understand why it's working all of a sudden, this issue can be closed :)

Jason2866 · 2019-03-25T09:19:41Z

Maybe this (solved) bug #5521

Th0maz · 2019-09-03T09:58:03Z

After an update to Tasmota version 6.6.0 this issue reoccurred. I downloaded the official sonoff-basic.bin and sonoff.bin in both versions, 2.3.0 and 2.5.2.
Tried a "reset 5", however this did not help.
The device seems to be working fine until I light up some of the LEDs (any color, any dimmer value).
Web UI seems to be responding kind of slow though.

For troubleshooting I now ordered another AiLight / EleLight bulb yesterday to make sure it's no hardware issue.

Th0maz · 2019-10-11T04:03:37Z

The other AiLight I ordered shows the exact same behaviour. No hardware issue.

Th0maz · 2019-10-15T10:53:01Z

Tried the workaround from #6608
Seems to work so far:
"I tryed to remove the // from #define PWM_LIGHTSCHEME0_IGNORE_SLEEP line in the sonoff.h file"

arendst mentioned this issue Mar 21, 2019

When the WeMo emulation feature is enabled, the web ui is almost frozen. #5505

Closed

10 tasks

ascillato2 added awaiting feedback Action - Waiting for response or more information troubleshooting Type - Troubleshooting labels Mar 21, 2019

Th0maz closed this as completed Mar 23, 2019

Th0maz mentioned this issue Oct 11, 2019

WiFi/PING issue when using H801/PWM #6608

Closed

Th0maz mentioned this issue Nov 20, 2019

Losing device after upgrade from 7.0.0.3 to 7.0.0.5 #6961

Closed

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AiLight / EleLight doesn't work properly and crashes #5506

AiLight / EleLight doesn't work properly and crashes #5506

Th0maz commented Mar 21, 2019 •

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Th0maz commented Sep 3, 2019

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Th0maz commented Oct 15, 2019

AiLight / EleLight doesn't work properly and crashes #5506

AiLight / EleLight doesn't work properly and crashes #5506

Comments

Th0maz commented Mar 21, 2019 • edited Loading

ISSUE DESCRIPTION - TROUBLESHOOTING

REQUESTED INFORMATION

Jason2866 commented Mar 21, 2019

Th0maz commented Mar 21, 2019

ascillato commented Mar 21, 2019

Th0maz commented Mar 21, 2019

Jason2866 commented Mar 21, 2019

ascillato commented Mar 21, 2019

ascillato commented Mar 21, 2019

Jason2866 commented Mar 21, 2019

ascillato commented Mar 21, 2019

Th0maz commented Mar 21, 2019

ascillato commented Mar 21, 2019

arendst commented Mar 21, 2019

Th0maz commented Mar 21, 2019

ascillato commented Mar 21, 2019 • edited Loading

Th0maz commented Mar 23, 2019

Jason2866 commented Mar 25, 2019

Th0maz commented Sep 3, 2019

Th0maz commented Oct 11, 2019

Th0maz commented Oct 15, 2019

Th0maz commented Mar 21, 2019 •

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ascillato commented Mar 21, 2019 •

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