libm.so.6: version 'GLIBC_2.27' not found

[yc-li20]

Hi, when I import opensmile in python, it gives this error: /lib64/libm.so.6: version `GLIBC_2.27' not found.
My machine is: ldd (Ubuntu GLIBC 2.31-0ubuntu9.7) 2.31.
It seems opensmile does not support new GLIBC version?

[chausner-audeering]

Which exact Ubuntu version are you using? Normally, operating systems include older GLIBC versions for backwards-compatibility. The pre-built binaries that we provide have been built using GLIBC 2.27.

As a workaround, you could manually build openSMILE on your machine.

[yc-li20]

Thanks for the quick reply.
>>Which exact Ubuntu version are you using?
I'm using Ubuntu 20.04.4 LTS.
>>you could manually build openSMILE on your machineI
I don't have permission as the machine is administrated by the remote host.
Am I stuck at this point?

[chausner-audeering]

Ubuntu 20.04 should be supported, I am using the exact same version.

$ ldd bin/SMILExtract 
	linux-vdso.so.1 (0x00007ffd4abd4000)
	libstdc++.so.6 => /lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f9b4234d000)
	libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f9b421fe000)
	libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f9b421e3000)
	libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f9b421c0000)
	libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f9b41fce000)
	/lib64/ld-linux-x86-64.so.2 (0x00007f9b4271a000)

Interesting that on your machine, it tries to load /lib64/libm.so.6 instead of /lib/x86_64-linux-gnu/libm.so.6. /lib64/libm.so.6 does not exist on my system.

[chausner-audeering]

Can you try invoking it like this:

LD_LIBRARY_PATH=/lib/x86_64-linux-gnu:$LD_LIBRARY_PATH bin/SMILExtract

[yc-li20]

bin/SMILExtract: No such file or directory.
Can I solve the problem with conda's virtual environment?

[chausner-audeering]

bin/SMILExtract: No such file or directory.

Please download the standalone version of openSMILE from the GitHub releases page and try to run the above command.

[yc-li20]

Thanks. It works!
---update---
Turns out not working. The problem is I'm using opensmile on a gpu server, and the GLIBC version of the server is older than 2.27, not my local machine's problem.
I do not have permission to upgrade gcc on server. The solution is to download the libm.so.6 file, and export the path to this file. So the server system will use this new version file instead of its old one.