Auth0 is stuck in iOS 18, iPhone 16 Pro Max

[dkumar-carfax]

Checklist

• The issue can be reproduced in the react-native-auth0 sample app (or N/A).
• I have looked into the Readme, Examples, and FAQ and have not found a suitable solution or answer.
• I have looked into the API documentation and have not found a suitable solution or answer.
• I have searched the issues and have not found a suitable solution or answer.
• I have searched the Auth0 Community forums and have not found a suitable solution or answer.
• I agree to the terms within the Auth0 Code of Conduct.

Description

Auth0 Universal Login gets stuck on the Web view and does not load any page. The App freezes as well.

I tried on multiple devices:

• iPhone 16 (iOS 18.0)
• iPhone 16 Pro (iOS 18.0)
• iPad (iOS 18.0)
• iPhone Se (3rd Generation) iOS 18.0

I have tried

• useSFSafariViewController : true
• useSFSafariViewController: false
• ephemeralSession: true
• ephemeralSession: false

Reproduction

Launch the Universal Login on
any newer iPhone with iOS 18.0 version,

Additional context

No response

react-native-auth0 version

3.2.1

React Native version

0.74.1

Expo version

No response

Platform

iOS

Platform version(s)

18.0

[dkumar-carfax]

I see this as well,

Here is the Report Details:

`

Translated Report (Full Report Below)

Incident Identifier: 5789575B-DB44-4066-868C-8BD2AF379F87
CrashReporter Key: 666F0FA1-265B-D973-4F80-A95542F4F829
Hardware Model: Macmini9,1
Process: SafariViewService [54483]
Path: /Volumes/VOLUME/*/SafariViewService.app/SafariViewService
Identifier: com.apple.SafariViewService
Version: 18.0 (8619.1.26.30.5)
Code Type: ARM-64 (Native)
Role: Background
Parent Process: launchd_sim [53655]
Coalition: com.apple.CoreSimulator.SimDevice.BE692843-5CF3-44E3-B620-2964315FEB39 [1989]
Responsible Process: SimulatorTrampoline [9688]

Date/Time: 2024-10-03 10:17:50.0400 -0400
Launch Time: 2024-10-03 10:16:24.1939 -0400
OS Version: macOS 14.6.1 (23G93)
Release Type: User
Report Version: 104

Exception Type: EXC_CRASH (SIGKILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: FRONTBOARD 2343432205
<RBSTerminateContext| domain:10 code:0x8BADF00D explanation:scene-update watchdog transgression: app<com.apple.SafariViewService((null))>:54483 exhausted real (wall clock) time allowance of 30.00 seconds
ProcessVisibility: Background
ProcessState: Running
WatchdogEvent: scene-update
WatchdogVisibility: Background
WatchdogCPUStatistics: (
"Elapsed total CPU time (seconds): 206.700 (user 128.350, system 78.350), 84% CPU",
"Elapsed application CPU time (seconds): 0.082, 0% CPU"
) reportType:CrashLog maxTerminationResistance:Interactive>

Triggered by Thread: 0

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x100de5170 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x100df6660 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x100ded318 mach_msg_overwrite + 532
3 libsystem_kernel.dylib 0x100de54e8 mach_msg + 20
4 CoreFoundation 0x18041ab60 __CFRunLoopServiceMachPort + 156
5 CoreFoundation 0x180415224 __CFRunLoopRun + 1160
6 CoreFoundation 0x180414960 CFRunLoopRunSpecific + 536
7 GraphicsServices 0x190183b10 GSEventRunModal + 160
8 UIKitCore 0x185aa2b40 -[UIApplication _run] + 796
9 UIKitCore 0x185aa6d38 UIApplicationMain + 124
10 SafariViewService 0x100d84f98 0x100d84000 + 3992
11 dyld_sim 0x101515410 start_sim + 20
12 dyld 0x10102a154 start + 2476

Thread 1:: com.apple.uikit.eventfetch-thread
0 libsystem_kernel.dylib 0x100de5170 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x100df6660 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x100ded318 mach_msg_overwrite + 532
3 libsystem_kernel.dylib 0x100de54e8 mach_msg + 20
4 CoreFoundation 0x18041ab60 __CFRunLoopServiceMachPort + 156
5 CoreFoundation 0x180415224 __CFRunLoopRun + 1160
6 CoreFoundation 0x180414960 CFRunLoopRunSpecific + 536
7 Foundation 0x180f2af24 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 208
8 Foundation 0x180f2b144 -[NSRunLoop(NSRunLoop) runUntilDate:] + 60
9 UIKitCore 0x185b4ec88 -[UIEventFetcher threadMain] + 404
10 Foundation 0x180f51d6c NSThread__start + 720
11 libsystem_pthread.dylib 0x100f0f414 _pthread_start + 104
12 libsystem_pthread.dylib 0x100f0a5e0 thread_start + 8

Thread 2:
0 libsystem_pthread.dylib 0x100f0a5cc start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x100f0a5cc start_wqthread + 0

Thread 4:
0 libsystem_pthread.dylib 0x100f0a5cc start_wqthread + 0

Thread 5:: JavaScriptCore libpas scavenger
0 libsystem_kernel.dylib 0x100de8670 __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x100f0f9cc _pthread_cond_wait + 1216
2 JavaScriptCore 0x1987072a0 scavenger_thread_main + 1340
3 libsystem_pthread.dylib 0x100f0f414 _pthread_start + 104
4 libsystem_pthread.dylib 0x100f0a5e0 thread_start + 8

Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000010004005 x1: 0x0000000507000806 x2: 0x0000000200000000 x3: 0x0000230300000000
x4: 0x0000000000000000 x5: 0x0000230300000000 x6: 0x0000000000000002 x7: 0x00000000ffffffff
x8: 0xfffffffffffffbbf x9: 0x0000000000002303 x10: 0x0000000000000000 x11: 0x0000000000000001
x12: 0x0000000000002303 x13: 0x0000000000000c00 x14: 0x0000000000000000 x15: 0x0000080000000000
x16: 0xffffffffffffffd1 x17: 0x0000080000000802 x18: 0x0000000000000000 x19: 0x00000000ffffffff
x20: 0x0000000000000002 x21: 0x0000230300000000 x22: 0x0000000000000000 x23: 0x0000230300000000
x24: 0x000000016f0791d8 x25: 0x0000000200000000 x26: 0x0000000507000806 x27: 0x0000000507000806
x28: 0x0000000107000806 fp: 0x000000016f079140 lr: 0x0000000100df6660
sp: 0x000000016f0790f0 pc: 0x0000000100de5170 cpsr: 0x00001000
far: 0x0000000000000000 esr: 0x56000080 Address size fault

Binary Images:
0x101024000 - 0x1010affff dyld () /usr/lib/dyld
0x100d84000 - 0x100d8bfff com.apple.SafariViewService (18.0) <965c8f34-f7e1-3d16-bc41-e3a1e9994f4d> /Volumes/VOLUME//SafariViewService.app/SafariViewService
0x101514000 - 0x101557fff dyld_sim () <6499b476-4b66-3148-b85b-496aa7ea0690> /Volumes/VOLUME//dyld_sim
0x100e50000 - 0x100e57fff libsystem_platform.dylib () <3394e9ca-eb51-322d-a5eb-4d895d3b1c14> /usr/lib/system/libsystem_platform.dylib
0x100de4000 - 0x100e1ffff libsystem_kernel.dylib () <0f9f96fe-6b1c-3253-a33a-c9e4a0c2a386> /usr/lib/system/libsystem_kernel.dylib
0x100f08000 - 0x100f17fff libsystem_pthread.dylib () <3df3256f-466e-37bc-b995-a5a9956e1415> /usr/lib/system/libsystem_pthread.dylib
0x10114c000 - 0x101157fff libobjc-trampolines.dylib () <5456a55f-46e1-386f-a22e-35e385923f2d> /Volumes/VOLUME//libobjc-trampolines.dylib
0x103d58000 - 0x103d5bfff com.apple.FileProviderOverride (2732.0.85) <10d13f74-78fb-314c-8dc7-4fa903da5dd1> /Volumes/VOLUME//FileProvider.framework/OverrideBundles/FileProviderOverride.bundle/FileProviderOverride
0x103d6c000 - 0x103d6ffff com.apple.icloud.drive.fileprovider.override (1.0) <162abec0-2244-3c1b-8a05-8c0ead12c86c> /Volumes/VOLUME//FileProvider.framework/OverrideBundles/iCloudDriveFileProviderOverride.bundle/iCloudDriveFileProviderOverride
0x18038b000 - 0x18075afff com.apple.CoreFoundation (6.9) <5f40c0e3-6b50-30c6-a686-3ab03c9a5404> /Volumes/VOLUME//CoreFoundation.framework/CoreFoundation
0x190180000 - 0x190188fff com.apple.GraphicsServices (1.0) <587e9fae-3ada-346c-a206-e2949d400fff> /Volumes/VOLUME//GraphicsServices.framework/GraphicsServices
0x184c81000 - 0x186976fff com.apple.UIKitCore (1.0) /Volumes/VOLUME//UIKitCore.framework/UIKitCore
0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
0x1807da000 - 0x181420fff com.apple.Foundation (6.9) <1a4bc02e-f4dc-3ab5-9bb7-61d28064ffe8> /Volumes/VOLUME//Foundation.framework/Foundation
0x19715e000 - 0x1988d4fbf com.apple.JavaScriptCore (8619) <6d086b92-41ca-32fd-a496-c208f72ab34b> /Volumes/VOLUME/*/JavaScriptCore.framework/JavaScriptCore

EOF

---

Full Report

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{
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"version" : 2,
"userID" : 421109879,
"deployVersion" : 210,
"modelCode" : "Macmini9,1",
"coalitionID" : 1989,
"osVersion" : {
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"captureTime" : "2024-10-03 10:17:50.0400 -0400",
"codeSigningMonitor" : 1,
"incident" : "5789575B-DB44-4066-868C-8BD2AF379F87",
"pid" : 54483,
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"roots_installed" : 0,
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"procLaunch" : "2024-10-03 10:16:24.1939 -0400",
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"procExitAbsTime" : 91426201839,
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Model: Macmini9,1, BootROM 10151.140.19, proc 8:4:4 processors, 16 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
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AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jan 13 2024 03:06:59 version 18.20.440.9.7.8.167 FWID 01-7be24857
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Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
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USB Device: Lenovo USB-A Audio Receiver
Thunderbolt Bus: Mac mini, Apple Inc.
Thunderbolt Bus: Mac mini, Apple Inc.
`

[hawadlu]

Same here

[zxnaresh]

I am experiencing the same issue on the native iOS app.

[beaudavenport]

We are having this exact same issue. I even tried changing the safariViewControllerPresentationStyle to a popover, but still just frozen with a blank page.

[AhmedGAllam]

I have the same issue

react native iOS 18 its not working only in all emulators for iPhone 16 versions its working in my physical iPhone 16 pro

[alessioemireni]

same issue

[ericdowell]

I tested and confirmed that Auth.swift version 2.10.0 fixes the issue. I used yarn patch to update A0Auth0.podspec, changing :ios => '14.0', s.dependency 'Auth0', '2.10.0', s.dependency 'JWTDecode', '3.2.0' and s.dependency 'SimpleKeychain', '1.2.0'. This is based on the compare between 2.7.2 and 2.10.0.

The solution is that the package maintainers need to release a new version that uses Auth0 version 2.10.0.

[frenberg]

I can see this same symptom in react-native-app-auth but cant reproduce it in the example app over there and cant find any traces of A0Auth0.podspec :(
Anyone got an idea what I could try?

[ToshMeston]

Login screen seems to come up fine on iOS 18 on Intel Macs.

[frenberg]

I found the solution on my apple silicon mac. In my case the solution was to remove arm64 from exclueded architectures in the build settings that I had in my project since many years.

"EXCLUDED_ARCHS[sdk=iphonesimulator*]" = arm64;

[LuanNguyen-HnL]

Any update on this?

[yourdaum]

I had same problem with simulators. fixed after reinstalling xcode.

[LukhiKartik]

any update?

[sigaits]

I have the same exact problem with iOS 18.x on multiple simulator devices. It worked fine up until yesterday then without any changes it started the problem with the universal login window coming up blank and covering the entire device screen and frozen. In troubleshooting I updated the react-native-auth0 package from 3.2.x to 4.x but it didn't make a dent. At this point I have no way of running my apps on simulators.

[onevcat]

After some investigation, this issue occurs on iOS 18 simulators when using an x86_64 build (i.e., with EXCLUDED_ARCHS=arm64 or a similar configuration in the build settings).

As a workaround, maybe we can use real device or iOS 17 simulators for a while, or try to remove the EXCLUDED_ARCHS to produce a arm64 simulator build (as long as your other dependencies are
arm64 compatible for simulators). It turns out Safari service on iOS 18 does not like x86_64 slice.

Not likely an issue can be fixed by third party developers. I will try to fire a radar to Apple.

---

Updated: Reported as FB16122671