-
Notifications
You must be signed in to change notification settings - Fork 472
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Video goes black screen after selecting blur background #2038
Comments
Hi @dathacky. There are two types of device: When you switch the background blur filter between different CPU utilization, the actual logic here is JS SDK is switching between different devices. The reason you observe the black video tile is that the video tile is not removed during the switching, but the camera stream is stopped for a while. |
Hi, sorry for the inconvenience and thank you for reporting this. We will look into this and respond to this ticket. Thank you. |
@xuesichao @hekmatba |
@hekmatba |
@dathacky I think this is not a bug, but rather a side effect of selecting a different device. @xuesichao mentioned the behavior above, which is expected when switching between devices. |
@michhyun1 |
@mrnav90 what is the purpose of a fake stream? When you switch from one device to another device, we need to turn off one device and then select and turn on the next device. Currently, that includes switching between a regular video device and a |
What happened and what did you expect to happen?
After selecting blur background, I noticed the video went black before rendering it made our customer unhappy, is there any way to fix this?
Meeting-Demo.mp4
Have you reviewed our existing documentation?
Reproduction steps
Amazon Chime SDK for JavaScript version
2.27.0
What browsers are you seeing the problem on?
Chrome
Browser version
Version 98.0.4758.102
Meeting and Attendee ID Information.
No response
Browser console logs
The text was updated successfully, but these errors were encountered: