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Vivint - Verify Code Not Working #129

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mntheater opened this issue Oct 24, 2023 · 9 comments
Open

Vivint - Verify Code Not Working #129

mntheater opened this issue Oct 24, 2023 · 9 comments

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@mntheater
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I completely uninstalled Vivint from HOOBS, and did a reboot. Then, I re-installed the current version of Vivint. When I go into configuration and click the link button, I can put in my email and address and it will take me to the screen to enter the 6-digit code generated by Vivint.
However, after putting in the code and clicking "verify code" nothing happens. It spins for a second, and then the verification code field reappears with the code populated. I am stuck at this. Any help is greatly appreciated!

@mntheater mntheater changed the title Vivint - Still Having Issues Vivint - Verify Code Not Working Oct 24, 2023
@Qohonez
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Qohonez commented Oct 30, 2023

I'm experiencing the exact same issue. Any help is greatly appreciated!

@Sportspro3610
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I am experiencing the same issue. With the latest update, I cannot link my Vivint account because Vivint won't accept any verification code. I appreciate all of the work you do and I'm looking forward to a solution to this issue.

@jgrimard
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jgrimard commented Nov 1, 2023

I am experiencing the same issue. With the latest update, I cannot link my Vivint account because Vivint won't accept any verification code. I appreciate all of the work you do and I'm looking forward to a solution to this issue.

Are you running Homebridge or HOOBS? This thread is about a HOOBS issue that can only be fixed by the HOOBS project team. They use different code for the login screens. They call it a sidecar. They have one for each plug-in that requires MFA. I suggest opening an issue on the HOOBS project for this.

@birdlife85
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Yes, I am having the exact same problem for almost 3 weeks now this sucks

@jgrimard
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jgrimard commented Nov 1, 2023

@birdlife85, are you using HOOBS or Homebridge?

@jgrimard
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jgrimard commented Nov 1, 2023

@mntheater @Qohonez @birdlife85 HOOBS login issues need to be opened here: https://github.com/hoobs-org/sidecars/issues
We can't change anything in the Plugin to make it work on HOOBS.
After a quick look, it looks like they need to fix some code here:
https://github.com/hoobs-org/sidecars/blob/main/hoobs-vivint-sidecar/routes.js
to adjust for the changes Vivint made to their login API

@Sportspro3610
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I am operating Hoobs and have used the Hoobs Vivint plugin without issue until the latest update. I uninstalled Vivint hoping that reinstalling the plugin would fix the problem of my cameras freezing. When I came to the login screen, I entered my username and password, but when I came to the verification screen, I enter the verification code and the window has a small circle of "bubble" and the system won't accept the verification code. Thank you.

@jgrimard
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jgrimard commented Nov 2, 2023

I am operating Hoobs and have used the Hoobs Vivint plugin without issue until the latest update. I uninstalled Vivint hoping that reinstalling the plugin would fix the problem of my cameras freezing. When I came to the login screen, I entered my username and password, but when I came to the verification screen, I enter the verification code and the window has a small circle of "bubble" and the system won't accept the verification code. Thank you.

@Sportspro3610 For the HOOBS login problem, you will need to open a new ticket here: https://github.com/hoobs-org/sidecars/issues
I don't use Vivint security cameras, so I can't look into that part

@askovi
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askovi commented Dec 3, 2023

The sidecar has been updated. See here for details: hoobs-org/sidecars#12

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