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Cannot save new login if personal ownership is disabled #1874

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oglodyte mannequin opened this issue Apr 5, 2022 · 15 comments
Closed
1 task

Cannot save new login if personal ownership is disabled #1874

oglodyte mannequin opened this issue Apr 5, 2022 · 15 comments
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bug Something isn't working

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@oglodyte
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Mannequin

oglodyte mannequin commented Apr 5, 2022

Steps To Reproduce

  1. disable personal ownership in the organization policy
  2. go to any site (cnn.com) in mobile Safari and try to create new login using Bitwarden extension

Expected Result

Login saved

Actual Result

Extension hands on saving new login
New login is not saved

Screenshots or Videos

No response

Additional Context

Extension does not offer to set the collection for the new login and it is mandatory when personal ownership is disabled.

Proposed Solution(s):

  1. Add the ability to select collections for the new item
  2. Add the ability to define default collection for the new items (per organization, for the person or both). This collection should be applied to new items by default if not specified otherwise.

Operating System

iOS

Operating System Version

15.4.1

Device

iPhone 13 Pro Max

Build Version

12.17.0 (1626)

Beta

  • Using a pre-release version of the application.
@oglodyte oglodyte mannequin added the bug Something isn't working label Apr 5, 2022
@Gerardv514
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Gerardv514 mannequin commented Oct 24, 2023

Just found this here. An issue was discovered when Single Organization & Remove Individual Vault options were turned on for an organization. We reported an issue with the browser extension here: https://github.com/bitwarden/clients/pull/4808.

I have also determined that same user when using iOS Safari browser attempting to save a new item, when they use the share sheet they do not have any access to any collections. When they save the item they just get a spinning circle and "saving." I believe the problem is due to them not having the ability to choose which collection to save the item to. If they exit out and go into the Bitwarden iOS app, they are able to save the item there since they are able to choose which collection to save the item to.

@oglodyte has created this more than a year and half ago and still hasn't been fix.

@Gerardv514
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Gerardv514 mannequin commented Oct 25, 2023

Does anyone need more of a step by step breakdown to replicate this? Is there not enough information provided to reproduce?

I’m looking to do whatever I can to have this resolved. If this can’t be reproduced please advise and maybe a better explanation can be provided.

@Gerardv514
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Gerardv514 mannequin commented Oct 25, 2023

@dwbit @trmartin4 @kspearrin

if you can reproduce this, can you at least put this on the teams radar. I have a feeling this hasn’t been looked at..at all but I can surely reproduce. Additionally there was some work similar to this setup, done on the browser extension side.

@SergeantConfused
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Hi everyone,

Thank you for your reports. I was able to reproduce this behaviour and I have flagged it to our Engineering team.

If you wish to add any further information, such as screenshots or screen recordings, please feel free to do so at any time - our Engineering team will be happy to review them.

Thank you again,

@Gerardv514
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Gerardv514 mannequin commented Nov 18, 2023

Hi everyone,

Thank you for your reports. I was able to reproduce this behaviour and I have flagged it to our Engineering team.

If you wish to add any further information, such as screenshots or screen recordings, please feel free to do so at any time - our Engineering team will be happy to review them.

Thank you again,

@SergeantConfused is this on their list to fix? Any expectation of when this would start being worked on , this year ? 2024? 2025?

Thank you

@Gerardv514
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Gerardv514 mannequin commented Jan 23, 2024

Any update on this???

@Gerardv514
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Gerardv514 mannequin commented Feb 3, 2024

@SergeantConfused is this moving along????

@Gerardv514
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Gerardv514 mannequin commented Feb 16, 2024

@bitwarden-devops-bot any update?

@Gerardv514
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Gerardv514 mannequin commented Feb 19, 2024

@djsmith85 any update on this?

@Gerardv514
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Gerardv514 mannequin commented Apr 6, 2024

I just lost 2 organizational clients due to this.

@micahblut
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Hello all, this item has been resolved in the new native apps. These apps are currently in open beta, and will be generally available soon.

@Gerardv514
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@micahblut is this still a work in progress? I just tested this on the native app and we receive an error stating due to an organizational policy you cannot save to personal vault. We don't have personal vault turned on since personal ownership is disabled.

@micahblut
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@Gerardv514 can you clarify which of the native apps you are testing on?

When I test this flow, I see a message at the top of the item creation form informing me that an organization policy affects my ownership options. When I try to save without selecting a collection, I see a message that I need to select a collection. When I select a collection and save, the item is saved.

RPReplay_Final1721633930.MP4

@Gerardv514
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Testing in iOS iPhone 14 Pro native app 2024.7.0 (1194).

Looking at your video, is that iOS? It appears very different.

@micahblut
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micahblut commented Jul 22, 2024

Testing in iOS iPhone 14 Pro native app 2024.7.0 (1194).

Looking at your video, is that iOS? It appears very different.

Yes, this is iOS. Here are instructions for getting the iOS beta: https://community.bitwarden.com/t/about-the-beta-program/39185 Perhaps it looks different because I'm using dark mode?

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