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CONTRIBUTING.md

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Contributing to LiveChat Platform Docs

Thank you for taking the time to improve the LiveChat documentation 🙌🏻. Hopefully, the following guidelines will help you do it in the most efficient way.

Find your case

I have a problem with the LiveChat App

If you've run into problems with our LiveChat Application (setting it up, trouble with configuration, not receiving chats), contact our 24/7 support, who specialize in solving such cases.

Please, don't create an issue in this repository.

I'm building an app for the Marketplace and I got stuck

We've been there 😅. If you're stuck in the development process, constantly getting an error from our APIs, contact us at developers@livechat.com or hop on Discord.

I found a bug/typo in your documentation

This is what we're here for.

  1. Fork and clone the repository.
  2. Create a separate branch for your changes.
  3. Make the changes. You can find the documents in src/pages/. When commiting, use the past tense ("Added description").
  4. Submit a PR. You can skip most info in the PR template (e.g. Jira issue), but provide the description.
  5. Wait for the review. We'll provide feedback or approve it right away.

I have an improvement suggestion for the docs

We welcome all improvement suggestions: new document ideas, new functionality for the documentation website, etc.

The best way to give your feedback is to either send us an email at developers@livechat.com or let us know on Discord.