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Cannot locate Brave shortcut after update #15744

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lukeansell opened this issue May 11, 2021 · 1 comment
Closed

Cannot locate Brave shortcut after update #15744

lukeansell opened this issue May 11, 2021 · 1 comment
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closed/by-author needs-more-info The report requires more detail before we can decide what to do with this issue. OS/Desktop

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@lukeansell
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Description

After an update I no longer have the Desktop shortcut nor can I find it if I search for it.

Steps to Reproduce

  1. Update
  2. Unable to locate shortcut

Actual result:

Cannot locate Brave shortcut

Expected result:

Brave shortcut on my desktop where it was before.

Reproduces how often:

Has happened after the last two updates

Brave version (brave://version info)

Brave | 1.24.82 Chromium: 90.0.4430.93 (Official Build) (64-bit)
Revision | 4df112c29cfe9a2c69b14195c0275faed4e997a7-refs/branch-heads/4430@{#1348}
OS | Windows 10 OS Version 2009 (Build 19042.928)
JavaScript | V8 9.0.257.23

@rebron
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rebron commented Aug 19, 2021

@lukeansell Do you have something installed that's cleaning up Desktop shortcuts or is it that you can't find the Brave shortcut? Can you create a new shortcut for Brave and let us know if it disappears again upon upgrade. Should be under Program Files/BraveSoftware/Brave-Browser/Application and then right click to create a shortcut to place one on your desktop.

Our latest version is Brave 1.28.106.

@rebron rebron added the needs-more-info The report requires more detail before we can decide what to do with this issue. label Aug 19, 2021
@rebron rebron self-assigned this Aug 19, 2021
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Labels
closed/by-author needs-more-info The report requires more detail before we can decide what to do with this issue. OS/Desktop
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