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Sometimes it takes multiple attempts to (re)connect to VPN after machine was idle/asleep #22728

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stephendonner opened this issue May 6, 2022 · 5 comments
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bug closed/works-for-me help wanted OS/Desktop priority/P3 The next thing for us to work on. It'll ride the trains. QA/Yes

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@stephendonner
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Description

Sometimes it takes multiple attempts to (re)connect to VPN after machine was idle/asleep

Steps to Reproduce

  1. install 1.39.92
  2. launch Brave
  3. follow setup steps to get a working VPN connection
  4. connect to any region
  5. (leave it connected for a little while/few minutes?)
  6. disconnect (but leave Brave open)
  7. put computer to sleep and/or leave it unattended for a bit
  8. click on the VPN icon in the toolbar

Actual result:

vpn-asleep-still

Expected result:

Should connect without issue, barring network outages, etc.

Reproduces how often:

100%, given time and circumstances, meaning end users will run into this.

Brave version (brave://version info)

Brave 1.39.92 Chromium: 101.0.4951.54 (Official Build) beta (x86_64)
Revision 67da1aeb32cedd27634ca6634fb79cbd85d3f0ab-refs/branch-heads/4951@{#1126}
OS macOS Version 11.6.5 (Build 20G527)

cc @simonhong @bsclifton @rebron @mattmcalister @brave/qa-team

@LaurenWags
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++ encountered this as well

@rebron rebron added the priority/P3 The next thing for us to work on. It'll ride the trains. label May 19, 2022
@GeetaSarvadnya
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++reproduced on windows 1-0 x64. When the user tries to re-connect, the local machine internet disconnects and reconnects immediately.

@stephendonner
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Hopefully #23028 will help here.

@stephendonner
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Can no longer reproduce this; re-tested using

Brave 1.41.42 Chromium: 102.0.5005.78 (Official Build) nightly (x86_64)
Revision df6dbb5a9fd82af3f567198af2eb5fb4876ef99c-refs/branch-heads/5005_59@{#3}
OS macOS Version 11.6.6 (Build 20G624)

Tried the following scenarios, using the original steps from this issue, as a springboard:

  • Apple -> Sleep
  • Apple -> Shut Down...
  • Apple -> Lock Screen

Confirmed, in all cases, I could successfully reconnect to Brave VPN using the browser, after each of the above.

NOTE: I have still witnessed occasional connect/disconnect issues, but they are not specific to the above scenarios, and I didn't encounter them while running through these.

@stephendonner
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@spylogsster feel free to resolve

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Labels
bug closed/works-for-me help wanted OS/Desktop priority/P3 The next thing for us to work on. It'll ride the trains. QA/Yes
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