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Cannot sync #4706

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AoiYui opened this issue Jun 4, 2019 · 2 comments
Closed

Cannot sync #4706

AoiYui opened this issue Jun 4, 2019 · 2 comments

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@AoiYui
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AoiYui commented Jun 4, 2019

Description

when attempting to sync it tells me I have an invalid sync code when I typed it correctly

Steps to Reproduce

  1. go to preference
  2. selected sync
  3. click "I have an existing sync code"
  4. Input sync code
  5. click "setup sync"

Actual result:

get error:

Brave says
Invalid input code; please try again or create a new profile.

Expected result:

syncs

Reproduces how often:

always

Brave version (brave://version info)

I used your snap version becuase the repo is unsigned

Brave | 0.63.48 Chromium: 74.0.3729.108 (Official Build) (64-bit)
Revision | daaff52abef89988bf2a26091062160b1482b108-refs/branch-heads/3729@{#901}
OS | Linux

Version/Channel Information:

I'll get back to you on that I don't feel like going through the headache of trying to get an uncooperative installer to work multiple times atm.

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields?
    • brave shield is disabled in the sync window
  • Does the issue resolve itself when disabling Brave Rewards?
    • I do not have brave rewards enabled
  • Is the issue reproducible on the latest version of Chrome?
    • Chrome is not available on my OS

Miscellaneous Information:

I have tried typing it by hand and transfering the code from my phone to my pc via pastebin

@rebron
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rebron commented Jun 21, 2019

@AoiYui Can you try again? Are you still running into this issue?

@AoiYui
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AoiYui commented Jul 7, 2019

@rebron working now I reinstalled it using the repo method since I finally figured it out. I had used the snap method previously. No offense but having the words "UBUNTU_CODENAME" in the repo path is really confusing. That may have fixed it or maybe it just blew over.

@bbondy bbondy added this to the Closed / Invalid milestone Jun 3, 2020
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