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Constant Freezes #7268

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ghost opened this issue Dec 7, 2019 · 11 comments
Closed

Constant Freezes #7268

ghost opened this issue Dec 7, 2019 · 11 comments

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@ghost
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ghost commented Dec 7, 2019

Description

So, I have been using Brave for a while now and I constantly get freezes everytime I open a new tab and its infuriating me to the point where its unbearable. Even when I first open Brave for the first time today, it freezes.

Steps to Reproduce

  1. Open Brave
  2. Open a few tabs
  3. Brave should freeze the moment a tab has finished loading

Actual result:

Expected result:

Brave should not freeze when I open a few tabs or Start Brave for the first time.

Reproduces how often:

It happens alot everyday

Brave version (brave://version info)

Brave | 1.0.1 Chromium: 78.0.3904.108 (Official Build) (64-bit)
Revision | 4b26898a39ee037623a72fcfb77279fce0e7d648-refs/branch-heads/3904@{#889}
OS | Windows 10 OS Version 1909 (Build 18363.476)

Version/Channel Information:

  • Can you reproduce this issue with the current release? : Yes
  • Can you reproduce this issue with the beta channel? : Yes
  • Can you reproduce this issue with the dev channel? : Yes
  • Can you reproduce this issue with the nightly channel? : Yes

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields? : No
  • Does the issue resolve itself when disabling Brave Rewards? : No
  • Is the issue reproducible on the latest version of Chrome? : Yes

Miscellaneous Information:

@ghost
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ghost commented Dec 12, 2019

So, this issue keeps re-appearing and theres no way to get around but by ending the process and starting Brave up again.

@bsclifton
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@MrTeeXD sorry that we missed this issue! Are you still using Brave / still experiencing this issue?

@bsclifton bsclifton added bug needs-investigation A bug not 100% confirmed/fixed perf labels Jan 13, 2020
@Nuc1eoN
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Nuc1eoN commented Jan 13, 2020

@MrTeeXD make sure to restart the browser after leaving the chain (if you are indeed using sync currently)

@ilyaigpetrov
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I experience freezes too during working with Gmail and other sites.
I tried both options offered by @bsclifton but none worked.

Some details (please, confirm if you get the same behavior):

  1. During a freeze mouse pointer is movable but it doesn't react to underlying elements (doesn't change from sharp pointer to hand and back).
  2. During a freeze you may still switch from tab to tab. And if you quickly switch to another tab and then back then freezing is gone for a short time.

@rebron
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rebron commented Feb 7, 2020

@ilyaigpetrov and @MrTeeXD Can you update to the current release of the browser, 1.3.113 and let us know if you're still running into these freeze issues? Is it specific websites too?

@ghost
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ghost commented Feb 7, 2020

Only when I open the browser for the first time.

@ilyaigpetrov
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@rebron No, no specific sites, all sites used to freeze. But currently they don't for a whole day in my Brave Nightly 1.6.9:

Brave | 1.6.9 Chromium: 80.0.3987.87 (Официальная сборка) nightly (64-bit)
-- | --
Версия | 449cb163497b70dbf98d389f54e38e85d4c59b43-refs/branch-heads/3987@{#801}
ОС | Linux
JavaScript | V8 8.0.426.16

@ghost
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ghost commented Feb 19, 2020

Issue still exists and it is really annoying me now

@curtisshipley
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It happens to me, too. Several times day.

@ghost
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ghost commented Mar 11, 2020

After some more testing, the culprit seems to be the Hardware Acceleration option doing this. Disabling the Hardware Acceleration Option will stop Brave from freezing.

@Nuc1eoN
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Nuc1eoN commented Mar 26, 2020

Currently no severe freezes in Brave for me.

However sync is obviously disabled, as well as HW accelaration since it was causing video issues for me, see #7706

@bsclifton bsclifton added workaround/disable-hw-acceleration and removed needs-investigation A bug not 100% confirmed/fixed labels Mar 30, 2020
@bbondy bbondy added this to the Closed / Invalid milestone Jun 3, 2020
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