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(WIP) Triage of issues

Alex Wykoff edited this page Nov 14, 2016 · 8 revisions

Definitions

  • Risk - The likelihood that an issue will negatively impact the user experience.
  • Visibility - The obviousness of an interaction to a nontechnical user.

Priority

We categorize items by visibility and risk to establish priority.

  1. Very High Priority - High risk, high visibility issues.
  2. High Priority - High risk, low visibility issues.
  3. Medium Priority - Low risk, high visibility issues.
  4. Low Priority - Low risk, low visibility issues.

Methods

When to add a milestone

Based on our understanding of Priority, we can triage issues accordingly:

  1. Very High Priority - Current or next milestone.
  2. High Priority - Next available milestone.
  3. Medium Priority - Next major milestone. (1.1.0 instead of 1.0.1 for example)
  4. Low Priority - Next major milestone or contributor backlog.
  5. Won't Fix - Contributor backlog.