[Bug]: Disconnect from Station

[WillWNL]

Version

1.3.0

Node version

1.3.0

Operating System type

Other

Operating system version

Rpi4

Describe the bug

I have a HB2 with a Doorbell T8210.

For well over a week now my homeassistant integration (fuatakgun Eufy add-on) stopped working. I stopped having Thumbnail for the Doorbell. I saw a lot of errorlogging (below) regarding the connection to the station.

I tried a few suggestions in some of the threads regarding similar issues.
removed add-on, reinstalled it, configured it with ‘Eufy’ as Trusted_Device_Name and pre-used accountsettings, and still no thumbnail wenn Doorbell is pressed and keep getting the same disconnect to station logging.

It used to work yust fine before Eufy changed their security policy...

2022-12-28 14:36:39.762 INFO Eufy Security server listening on host 0.0.0.0, port 3000
2022-12-28 14:36:44.418 INFO Push notification connection closed
2022-12-28 14:36:50.080 INFO Push notification connection successfully established
2022-12-28 14:36:50.116 INFO Push notification connection successfully established
2022-12-28 14:36:50.169 INFO Connected to station T8010P2320361053 on host 192.168.1.13 and port 17267
2022-12-28 14:37:53.637 INFO Disconnected from station T8010P2320361053
2022-12-28 14:37:58.712 INFO Connected to station T8010P2320361053 on host 192.168.1.13 and port 14954
2022-12-28 14:39:02.184 INFO Disconnected from station T8010P2320361053
2022-12-28 14:39:07.261 INFO Connected to station T8010P2320361053 on host 192.168.1.13 and port 17351
2022-12-28 14:40:10.718 INFO Disconnected from station T8010P2320361053
2022-12-28 14:40:15.789 INFO Connected to station T8010P2320361053 on host 192.168.1.13 and port 23958
2022-12-28 14:41:09.491 INFO Client disconnected with ip: 172.30.32.1 port: 35612 code: 1000 reason: Normal Closure
2022-12-28 14:41:19.261 INFO Disconnected from station T8010P2320361053
2022-12-28 14:41:24.320 INFO Connected to station T8010P2320361053 on host 192.168.1.13 and port 23811
2022-12-28 14:42:27.785 INFO Disconnected from station T8010P2320361053
2022-12-28 14:42:32.886 INFO Connected to station T8010P2320361053 on host 192.168.1.13 and port 14958
2022-12-28 14:43:36.347 INFO Disconnected from station T8010P2320361053
2022-12-28 14:43:41.407 INFO Connected to station T8010P2320361053 on host 192.168.1.13 and port 13385
2022-12-28 14:44:44.870 INFO Disconnected from station T8010P2320361053
2022-12-28 14:44:49.931 INFO Connected to station T8010P2320361053 on host 192.168.1.13 and port 17975

Eufy Security add-on 1.3.0
Eufy security V5.1.4

To reproduce

removed add-on, reinstalled it, configured it with ‘Eufy’ as Trusted_Device_Name and pre-used accountsettings, and still no thumbnail wenn Doorbell is pressed and keep getting the same disconnect to station logging.

Screenshots & Logfiles

No response

Additional context

No response

[GentleGiantSoftware]

Same issue here, bug #168 might be closed, things are still not working and see the same issue in the log file. Did delete the persistent.json and added 'Homebase' which is the name in my Eufy app as the TRUSTED_DEVICE_NAME as the description " (viewable with 2fa activated in Eufy App; default: eufyclient)" is not very clear on where to look and what to use....!?

After updating the Eufy Security client in HACS I see the Eufy devices again in HA. The information lines of connected/disconnect all the time remains which are logged about once per minute, assuming this is just informational?

[googanhiem]

I also have this problem (RPi3b+ on latest HA, HB2). To debug I've tried both eufy homebase working modes, also tried reducing the polling rate and changing trusted device name with no change. Did a bit of packet sniffing and looking through network logs, don't think this is directly caused/triggered by network/firewall/dns/UPnP issues.

Multiple disconnections show up every 48hrs or so. Requires a restart of the add-on and reload of the eufy integration in HA. Not sure if a reload can be triggered after x number of disconnections in a row as a temporary solution?

This library is an amazing piece of work @bropat, thanks for your continued support on this.

[Daylights]

I have the same problem, same Eufy hardware. I did a clean install of version 1.3.0 in docker on an Ubuntu server. First it didn't seem to work without the TRUSTED_DEVICE_NAME variable (even though I don't have MFA enabled for the dedicated account). Now the notifications work fine, video stream isn't very stable, and every minute the connection drops for 5 seconds.

[googanhiem]

Just an update, I switched from rpi3 to a x86 setup, with a fresh install. Hasn't fixed the bug.

[ersan]

This is currently happening to me, disconnects every minute or so. Tried resetting persistent.json, changing trusted device names, rebooting HomeBase and nothing helps.

Everything works while it's connected - but it just drops over and over again.

This did not happen before, and I didn't change anything. HB2 with 2C cameras, using this standalone and not part of Home Assistant or anything.

Edit: After enabling verbose mode, this repeats:

2023-02-16 04:00:02.944  DEBUG [P2PClientProtocol.handleMsg] Station <SERIAL> - END - received from host <IP>:<PORT> 
2023-02-16 04:00:02.945  INFO  [Station.onDisconnect] Disconnected from station <SERIAL> 
2023-02-16 04:00:02.946  DEBUG [Station.scheduleReconnect] Schedule reconnect to station <SERIAL>... 
{
  delay: 5000
}
2023-02-16 04:00:07.951  DEBUG [Station.connect] Connecting to station <SERIAL>...

[googanhiem]

Yeah this issue is still ongoing for me. Much of my setup still works, slightly unreliably, with missed alerts a couple times a day.

I'd imagine a lot of people have this issue and haven't seen it in their logs.

[bropat]

Fixed in release 1.3.1 .

[doug144]

Fixed in release 1.3.1 .

I just upgraded from 1.3.0 (from fuatakgun's repo) to 1.3.4 and the issue still persists. Are there any remnants from the old version that need to be removed or something?

[rohanb1965]

Hi I have installed the addons Bropats version 1.5.2
and fuatakgun version 6.2.0
I have setup a secondary account which I have confirmed works
Doorbell is a T8222-Z
Chime is a T8020
on latest firmware

and I am getting

s6-rc: info: service s6rc-oneshot-runner: starting
s6-rc: info: service s6rc-oneshot-runner successfully started
s6-rc: info: service fix-attrs: starting
s6-rc: info: service fix-attrs successfully started
s6-rc: info: service legacy-cont-init: starting
s6-rc: info: service legacy-cont-init successfully started
s6-rc: info: service legacy-services: starting
s6-rc: info: service legacy-services successfully started
2023-05-24 16:43:59.586 INFO Eufy Security server listening on host 0.0.0.0, port 3000
2023-05-24 16:44:04.282 INFO Connected to station T8020P1123021XXX on host 192.168.41.XXX and port 18450
2023-05-24 16:44:11.034 INFO Push notification connection successfully established
2023-05-24 16:44:12.672 INFO Disconnected from station T8020P1123021XXX
2023-05-24 16:44:17.853 INFO Connected to station T8020P1123021AA2 on host 192.168.41.XXX and port 24504
2023-05-24 16:44:25.750 INFO Disconnected from station T8020P1123021XXX

from the log viewer in HA
File "/config/custom_components/eufy_security/eufy_security_api/api_client.py", line 352, in send_message
await self._client.send_message(json.dumps(message))
File "/config/custom_components/eufy_security/eufy_security_api/web_socket_client.py", line 86, in send_message
raise WebSocketConnectionError()
custom_components.eufy_security.eufy_security_api.exceptions.WebSocketConnectionError

This is causing many missed events per day
Is there something I have missed ??