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Is there a way that only PayPerEmail orders don't get cancelled after a failed payment. I know there is a global option, but is it possible to only have this for PayPerEmail?
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@bojanni ,
There is no option to set a different status for the PayPerEmail payment method. You can only set this globally for all orders/payment methods.
If the PayPerEmail transactions are automatically cancelled in a certain period, then this could be because of the "Pending order lifetime" setting in Magento. This is a Magento cron Job which can be disabled in the PayPerEmail payment method configuration in our plugin.
This setting is called "Auto cancelling enabled" → This enables or disables the auto cancelling by cron.
I disabled the cron option a while ago. The orders are immediately cancelled. Could have sworn this wasn't the case a while ago. It means we have to recreate the order and send out a new link everytime a payment failed which is pretty inefficient. If it's possible it would be really great to have an option to keep the PayPerEmail order pending.
Is there a way that only PayPerEmail orders don't get cancelled after a failed payment. I know there is a global option, but is it possible to only have this for PayPerEmail?
The text was updated successfully, but these errors were encountered: