Be able to set a component on a maintenance task

[stipx]

It would be nice to be able to set the component which is under maintenance on a scheduled maintenance task.

Another thing is that a component might have a status "UNDER MAINTENANCE" so that it is not titled as major outage or something similar.

We're using 2.3.7 right now.

[jbrooksuk]

Duplicate of #1546 :)

[stipx]

Is this really a duplicate of the referenced issue? Maintenance tasks are stored as incidents right? and they already have the component id field. So this would only be an addition to the UI. And the second part with the new component status would be one additional field value.
The referenced issue is related to Metrics and not to Maintenance tasks (Incidents). I'm just a bit confused ;)

[jbrooksuk]

Sorry, I had a reference to the wrong issue in my clipboard, #495 is the right issue (closed now as it's grouped under a different issue).

In v3.0.0 we're changing the way that schedules work altogether, so they should be separate entities.

[stipx]

Oh ok. Too bad this will take till v3 gets released.
Anyway, we look forward to this because we would like to transparently inform our users about ongoing maintenance for certain components.

Thanks for clarifying.

Edit: Would it be possible to at least add the new component status so that the component overview shows that this component is currently under maintenance (in stable version 2.x)?

[jbrooksuk]

Oh ok. Too bad this will take till v3 gets released.

It's a big, but very cool release that we have lined up. The reasons it's in v3.0.0 are:

1. It requires refactoring scheduled maintenance out of incidents.
2. It requires design changes to better report what it is that is affected. (v3.0.0 will have a sexy new design).
3. Existing data will need to be migrated and it's a backwards incompatible change with the existing API, so we have to make this change at a reasonable version point.

[stipx]

Thanks for your great work. Maybe you missed my "Edit".

Would it be possible to at least add the new component status so that the component overview shows that this component is currently under maintenance (in stable version 2.x)?

And as I said. I'm looking gratefully forward to the v3 release :)

[anandchida]

This is a feature im looking forward eagerly to as well. Just adding component status to 2.x version will help immensely

[jbrooksuk]

So you're thinking that if a Component is under maintenance, then its status should change?

[stipx]

I think that would be a good idea. Because then you can see immediately that a component is under maintenance and do not have to scroll down to the timeline.

And as the scheduled maintenance task refactoring take place in v3 it would be nice to just have a new status in v2 to set it manually to "under maintenance".

[jbrooksuk]

The only problem with that is that Scheduled Maintenance doesn't have an end date, so you'd then have to manually change the component status afterwards. That's why I was waiting till we refactor it, where maintenance can have a start and end date.

[stipx]

Yes but for 2.x just setting and resetting the status via dashboard would ease our maintenance workflow:

• Schedule a maintenance
• When maintenance is started set the status to "UNDER MAINTENANCE"
• When maintenance is done reset the status

We're also creating incidents via a checking service and so we are able to skip incident creation when the component is under maintenance.

[jbrooksuk]

Could you open a new issue regarding changing the status whilst under maintenance, please? I don't see why we couldn't.