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Cant authenticate with PolKit #88

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kylemcmearty opened this issue Jun 21, 2020 · 8 comments
Open

Cant authenticate with PolKit #88

kylemcmearty opened this issue Jun 21, 2020 · 8 comments
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compatibility Compatibility accross various DE

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@kylemcmearty
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Describe the bug
I have enabled and launched ProtonVPN via a Desktop launcher. In the setting menu I am trying to update my password. I have PolKit Support enabled. When I try to update the password, I have to type in my username and pass for sudo privileges. The PolKit waiting window is on top of the authentication window and I cant type in my password. I am unable to move the authentication window around with super + drag, alt + F7 or any other command.

To Reproduce

  1. Launch ProtonVPN via desktop launcher.
  2. Navigate to settings
  3. Enable PolKit Support radio button
  4. Type in OpenVPN/IKEv2 Password
  5. Click "Update" button

Expected behavior

  1. I expect to have my username and password auth screen pop to the top so I can make sudo changes. Or be able to move the ProtonVPN GUI around.

Screenshots
Screenshot from 2020-06-20 22-05-36

Desktop (please complete the following information):

  • OS: Ubuntu 18.04 LTS
@kylemcmearty
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By default, the cursor is set on the password window. Type in your login password information. Hit TAB twice to highlight the confirm button. Hit ENTER to enable admin privileges.

@calexandru2018
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Hi @kmcmearty , thanks for creating this issue :)

Could you please specify also the version and how you have installed the app ? (PIP, github or arch repo)

@kylemcmearty
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@calexandru2018

I think I ran the terminal install first: sudo apt install -y python3-gi python3-gi-cairo gir1.2-gtk-3.0 but I was having problems. So I believe I switched to the PIP install. As far as the which version, I believe it was the latest PIP version. I dont have it installed anymore to check the specific version, because I couldnt get the auto-boot to work like I wanted.

@calexandru2018
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What distro were you on @kmcmearty ?

@fritzcloud
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Same issue on latest fedora.

@danwhitt
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Same issue on MXLinux 19.2.

@mikewesten
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Similar issue here. I followed instructions to update permissions via Visudo, but the GUI still still asks for my password, which I am able to do even though the window is obscured.

@calexandru2018
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Both Linux clients are currently being rewriten. Since sudo/polkit won't be with the new versions, this won't be fixed until the clients are fully released.

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Labels
compatibility Compatibility accross various DE
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