Buzz 1.2.0 windows crush on whisper.cpp

[In-Of]

Hi.

Buzz 1.2.0 Windows 10 crush on whisper.cpp model any version. Ordinary Whisper and Faster Whisper works fine. Tried on two different PCs.

Please advise.

[raivisdejus]

@In-Of Please try the latest development version it had some fixes for Windows. https://chidiwilliams.github.io/buzz/docs/faq#9-where-can-i-get-latest-development-version

Also if your computer is on a 32 bit windows it will crush. For 32bit windows try the pip version https://pypi.org/project/buzz-captions/
pip install buzz-captions

If none of this helps see this https://chidiwilliams.github.io/buzz/docs/faq#8-buzz-crashes-what-to-do
and post the error from the logs. This will help us identify the issue and fix it.

[In-Of]

@In-Of Please try the latest development version it had some fixes for Windows. https://chidiwilliams.github.io/buzz/docs/faq#9-where-can-i-get-latest-development-version

Also if your computer is on a 32 bit windows it will crush. For 32bit windows try the pip version https://pypi.org/project/buzz-captions/ pip install buzz-captions

If none of this helps see this https://chidiwilliams.github.io/buzz/docs/faq#8-buzz-crashes-what-to-do and post the error from the logs. This will help us identify the issue and fix it.

I am on win10x64. Will check dev version and leave feedback. Thank you.

[In-Of]

@In-Of Please try the latest development version it had some fixes for Windows. https://chidiwilliams.github.io/buzz/docs/faq#9-where-can-i-get-latest-development-version

Also if your computer is on a 32 bit windows it will crush. For 32bit windows try the pip version https://pypi.org/project/buzz-captions/ pip install buzz-captions

If none of this helps see this https://chidiwilliams.github.io/buzz/docs/faq#8-buzz-crashes-what-to-do and post the error from the logs. This will help us identify the issue and fix it.

Doesn't work with 1.3.0 either. Still crush.

I've noticed that Buzz puts whisper.cpp engines into
\AppData\Local\Buzz\Buzz\Cache\models\models--ggerganov--whisper.cpp\blobs\

and in
\AppData\Local\Buzz\Buzz\Cache\models\models--ggerganov--whisper.cpp\snapshots\5359861c739e955e79d9a303bcbc70fb988958b1\

stored shortcuts that leads to
\AppData\Local\Buzz\Buzz\Cache\models\models--ggerganov--whisper.cpp\blobs\

Maybe something wrong with this construction?

Here is a log

logs.txt

[raivisdejus]

@In-Of Model structure and the fact that it has links is ok, this is expected. The log also looks ok. The errors about not finding a module torio.lib of failing to load FFmpeg are ok, it tries to load FFmpeg in few different ways. Also I do not see any unexpected messages that would indicate the crash. Strange.

As the problem is not clear, let's try to dig deeper:

• Does different model size work? Try tiny?
• Does it work with different audio files. We have had issues with specific audio files.
• Try deleting the model folder and download models from the Preferences -> Models
• Check the file sizes of files in blobs folder they should not be 0.

In any case I would expect some more error in the logs. So maybe there is some antivirus or some security software that is interfering?

As I am out of other ideas, maybe see this https://chidiwilliams.github.io/buzz/docs/faq#6-how-to-fix-unanticipated-host-errorpaerrorcode-9999 it is a fix for another issue, but maybe it helps you too.

[In-Of]

• Does different model size work? Try tiny?

All of them. No difference.

• Does it work with different audio files. We have had issues with specific audio files.

No one works. But all works with common Whisper.

• Try deleting the model folder and download models from the Preferences -> Models

Doesn't work.

• Check the file sizes of files in blobs folder they should not be 0.

It's not a zero. They are full size. Approx its same as common Whisper size.

maybe there is some antivirus or some security software that is interfering

No such software.

Will check link later. Thanks.