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Incompatible Client Linux AppImage #896

Closed
4 tasks done
tannerellen opened this issue Jan 8, 2025 · 2 comments
Closed
4 tasks done

Incompatible Client Linux AppImage #896

tannerellen opened this issue Jan 8, 2025 · 2 comments

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@tannerellen
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Preflight Checklist

  • I agree to follow the Code of Conduct that this project adheres to.
  • I have searched the issue tracker for a bug report that matches the one I want to file, without success.
  • I have checked that the correct behavior occurs on Apple Music Web (if applicable).
  • I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

itch.io

Operating System

Arch Linux

Commit Hash

No response

Build Timestamp

No response

Describe the Bug

The latest cider-linux-x64.AppImage download from Itch.io shows an error when trying to update that says incompatible client. It's showing the client version as 202 but says the update requires 201.

There are actually 2 download links with that same file. One says it was last updated 18 days ago and one says 1 hour ago. I am downloading the one updated 1 hour ago. Both give the same Incompatible Client error but they are reporting different client versions.

Steps to Reproduce

Open AppImage version of cider and go to the update section to try and update. Says incompatible client on the update.

Anything else?

screenshot-20250107-16:48:49

@cider-collective
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Hello @tannerellen 👋

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! 😃

@coredev-uk
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coredev-uk commented Jan 8, 2025

The latest client on itch.io contains the latest release. If you hover over the 'Incompatible Client' flag, it will say your client is newer. Patch 12 will be available to download on this client version later on. An updated client was posted to itch.io with fixes to various areas in the backend.

@github-project-automation github-project-automation bot moved this from Backlog 📖 to Completed 🚀 in Cider - Bug Reports Jan 8, 2025
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