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Help Pirouz with USB Port/Drive #20944

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atdservicebot opened this issue Feb 5, 2025 · 3 comments
Closed

Help Pirouz with USB Port/Drive #20944

atdservicebot opened this issue Feb 5, 2025 · 3 comments
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@Matthew-M-TPW @Vaishnav1397
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Service: Tech Services Hardware, networking, IT services Type: IT Support Software licenses, user accounts/logins, procurement, etc. Workgroup: OCE Office of the City Engineer

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@atdservicebot
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What application are you using?

Other / Not sure

Describe the problem.

Please send to Matt talked to him earlier

The USB on my computer is not working

How soon do you need this?

Soon — Within a week

Requested By
Pirouz M.

Request ID: DTS25-121265
@atdservicebot atdservicebot added Type: IT Support Software licenses, user accounts/logins, procurement, etc. Workgroup: OCE Office of the City Engineer labels Feb 5, 2025
@atdservicebot atdservicebot self-assigned this Feb 5, 2025
@KaroEngstrom KaroEngstrom changed the title Please send to Matt talked to him earlier The USB on my computer is not working Help Pirouz with USB Port/Drive Feb 5, 2025
@Matthew-M-TPW Matthew-M-TPW added the Service: Tech Services Hardware, networking, IT services label Feb 6, 2025
@Matthew-M-TPW
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swapped users laptop out

We need to send the old laptop to Dell since its still under warranty

@Vaishnav1397
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I have updated the user location services, took care of some loading issues and fixed everything. User is still using the old laptop once he returns us back, we can go ahead and send it to dell.

@Vaishnav1397
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New laptop has been deployed.

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@Matthew-M-TPW Matthew-M-TPW

@Vaishnav1397 Vaishnav1397

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Service: Tech Services Hardware, networking, IT services Type: IT Support Software licenses, user accounts/logins, procurement, etc. Workgroup: OCE Office of the City Engineer
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@atdservicebot @Matthew-M-TPW @Vaishnav1397