You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
@simonjohnparker that mean on hold email not found in 'suppression-list' at sparkpost. Either its already removed from suppression-list or on-hold in civicrm due do other reason.
Hi,
We had a contact that was 'On Hold' due to a bounced email. We corrected, and then unticked the 'On Hold? from contact email section:
Clicking save with it unticked seems to be successful from a CiviCRM perspective, but throws a sparkpost error:
Any idea why this might be happening?
The text was updated successfully, but these errors were encountered: