Yearly Roadmap for HR team

[yigakpoa]

This roadmap is broken down by quarters, detailing key actions and milestones to improve recruitment, retention, engagement, development, and communication with volunteers.

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Quarter	Focus Area	Key Actions	Milestones
Q1 (Jan - Mar)	Recruitment & Diversity	- Develop a volunteer recruitment strategy targeting diverse groups (gender, age, disability).	- Launch volunteer recruitment campaign (Feb).
		- Create clear volunteer role descriptions and ensure accessibility of the application process for people with disabilities.	- Achieve X% increase in applicants from diverse backgrounds.
		- Partner with local organizations, schools, and NGOs to recruit volunteers in key regions.	- Set up partnerships with 3-5 organizations.
		- Implement a fast and efficient screening process to improve the time to fill volunteer roles.	- Reduce time to fill positions by X%.
	Onboarding & Training	- Develop and implement an onboarding program that includes training on CLENT Africa’s mission and the volunteer’s role.	- Onboard new volunteers with 100% training completion (Mar).
		- Schedule the first round of volunteer development workshops (skills training, climate knowledge, etc.).	- Conduct 2 training workshops by the end of Q1.
	Satisfaction & Feedback	- Implement the first volunteer satisfaction survey to collect insights on recruitment and onboarding.	- Launch first survey by March.

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Quarter	Focus Area	Key Actions	Milestones
Q2 (Apr - Jun)	Retention & Engagement	- Launch a volunteer engagement plan to increase participation in key climate projects (assign specific roles and responsibilities to each volunteer).	- Ensure 75% volunteer participation in projects by June.
		- Introduce a recognition program (monthly volunteer awards, social media shout-outs, etc.) to motivate volunteers and acknowledge their contributions.	- Launch recognition program by May.
	Training & Development	- Continue skill development programs, introducing more advanced workshops and leadership training for long-term volunteers.	- Conduct 2 more training sessions (1 focused on leadership).
	Retention & Tenure	- Begin tracking volunteer tenure and analyze reasons for attrition (conduct exit interviews).	- Set a goal to achieve X% retention rate by the end of Q2.
	Satisfaction & Feedback	- Run the second volunteer satisfaction survey to assess their experience in Q1 and Q2 and areas of improvement.	- Collect feedback and analyze results from second survey (June).

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Quarter	Focus Area	Key Actions	Milestones
Q3 (Jul - Sept)	Volunteer Impact & Performance	- Begin tracking and reporting on volunteer contributions to climate projects (hours worked, tasks completed, projects led).	- Publish first volunteer impact report by September.
		- Identify and promote high-performing volunteers to leadership roles (e.g., project coordinators).	- Transition X volunteers into leadership roles by August.
	Community Building & Engagement	- Host a mid-year social event or networking opportunity for volunteers to foster community and encourage retention.	- Host one community-building event by August.
	Recruitment & Diversity Review	- Review diversity recruitment metrics and adjust strategies to reach underrepresented groups.	- Achieve X% diversity target by September.
	Communication	- Strengthen internal communication through a monthly volunteer newsletter highlighting upcoming events, success stories, and volunteer recognition.	- Launch volunteer newsletter (July) with 80% readership.
	Volunteer Feedback	- Collect more in-depth feedback through focus groups or 1:1 interviews with volunteers, particularly long-tenured or high-performing individuals.	- Conduct 3 focus groups by September to gather qualitative feedback.

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Quarter	Focus Area	Key Actions	Milestones
Q4 (Oct - Dec)	Impact, Performance & Recognition	- Launch a year-end recognition and celebration event for volunteers, highlighting their contributions to climate projects, and recognizing key individuals.	- Host volunteer recognition event in December.
		- Publish the annual volunteer impact report, highlighting achievements, hours contributed, and key projects completed.	- Publish the volunteer impact report by December.
	Retention & Satisfaction	- Conduct a year-end volunteer satisfaction and retention survey to gauge overall experience and collect feedback on programs, recognition, and leadership.	- Run year-end satisfaction survey in November.
	Development & Leadership	- Create a long-term volunteer development plan (1-2 years), including advanced leadership tracks, project management roles, and capacity-building opportunities.	- Develop a clear leadership path and development plan by Q4 end.
	Recruitment for Next Year	- Begin a recruitment drive for the next year’s projects, focusing on specific skill gaps identified throughout the year.	- Recruit X% of needed volunteers for the next year by December.
	Fundraising and Donations Drive	- Tie volunteer stories to year-end fundraising campaigns, encouraging donations to fund volunteer-driven projects (e.g., tree planting, renewable energy).	- Launch year-end donations campaign in December.

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Key Priorities for Each Quarter:

• Q1: Focus on building a strong recruitment pipeline and onboarding process.
• Q2: Increase volunteer engagement, satisfaction, and retention through recognition and development.
• Q3: Track and report volunteer impact, elevate volunteers to leadership roles, and foster community.
• Q4: Celebrate success, retain volunteers for the next year, and encourage donations tied to volunteer achievements.

Annual Goals:

• Recruitment: Bring in a diverse pool of volunteers and reduce the time to fill volunteer roles.
• Retention: Increase retention rates and reduce attrition by focusing on volunteer satisfaction.
• Engagement: Ensure high volunteer participation in projects and provide development opportunities.
• Impact: Measure and report on volunteer contributions to CLENT Africa’s climate and renewable energy projects.
• Recognition: Celebrate volunteer achievements regularly, culminating in a year-end event.
• Donations: Link volunteer efforts to donation drives, encouraging supporters to fund specific climate actions.