Delete task data has not effect

[afduggirala]

hello,
I am trying to delete all task from the server. Using the Clear Task Data does nothing. All of my tasks are still shown.
I even tried Delete My Account, but my account still exists.
I am signing in using Google account, which I think is the only option.
Thanks,

[coddingtonbear]

Every time this has been reported in the past (and it has been a couple times!), it has turned out to be caused by the user having a script that was periodically synchronizing their task list behind-the-scenes that was causing the tasks to be re-uploaded moments after they were deleted. Can you confirm that this is not the case here?

[afduggirala]

Hello Adam,
I can confirm this is not the case. No machine is setup to sync with inthe.am at this point. I have reset my phone and my laptop is also running new os. So it is definitely out of the question for any script/program to be re-uploading tasks at this time.

I do see some errors in the log though.

An error was encountered when attempting to sync Inthe.AM's UI with the Taskserver: 2: :: Configuration override rc.verbose:new-uuid Configuration override rc.json.array:TRUE Configuration override rc.confirmation:no Configuration override rc.dependency.confirmation:no Configuration override rc.recurrence.confirmation:no Configuration override rc.gc:off Configuration override rc.uda.intheamattachments.type:string Configuration override rc.uda.intheamattachments.label:"Inthe.AM Attachments" Configuration override rc.uda.intheamoriginalemailsubject.type:string Configuration override rc.uda.intheamoriginalemailsubject.label:"Inthe.AM E-mail Subject" Configuration override rc.uda.intheamoriginalemailid.type:numeric Configuration override rc.uda.intheamoriginalemailid.label:"Inthe.AM E-mail ID" Configuration override rc.uda.intheamtrelloid.type:string Configuration override rc.uda.intheamtrelloid.label:"Inthe.AM Trello Object ID" Configuration override rc.uda.intheamtrelloboardid.type:string Configuration override rc.uda.intheamtrelloboardid.label:"Inthe.AM Trello Board ID" Configuration override rc.uda.intheamtrellolistid.type:string Configuration override rc.uda.intheamtrellolistid.label:"Inthe.AM Trello List ID" Configuration override rc.uda.intheamtrellolistposition.type:numeric Configuration override rc.uda.intheamtrellolistposition.label:"Inthe.AM Trello Card Position in List" Configuration override rc.uda.intheamtrellolistname.type:string Configuration override rc.uda.intheamtrellolistname.label:"Inthe.AM Trello List Name" Configuration override rc.uda.intheamtrellourl.type:string Configuration override rc.uda.intheamtrellourl.label:"Inthe.AM Trello URL" Configuration override rc.uda.intheamtrellodescription.type:string Configuration override rc.uda.intheamtrellodescription.label:"Inthe.AM Trello Description" Configuration override rc.uda.intheamtrellolastupdated.type:string Configuration override rc.uda.intheamtrellolastupdated.label:"Inthe.AM Trello Last Updated" Configuration override rc.uda.intheamduplicateof.type:string Configuration override rc.uda.intheamduplicateof.label:"Inthe.AM Duplicate of Task" Configuration override rc.uda.intheammergedfrom.type:string Configuration override rc.uda.intheammergedfrom.label:"Inthe.AM Duplicate Tasks Merged" Sync failed. The Taskserver returned error: 500 Client sync key not found..

I also tried deleting my account, which also has no effect.

thank you,

[coddingtonbear]

Sorry for the trouble! I'm afraid I;'m not super sure what might be going wrong, but I'll be shutting down this service at the end of the year (see #427) and your data will be deleted as part of that. Hopefully, that sets your mind at ease!