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Add app account from iot.tuya.com returns "Unknown error. Failed to log in" when scanning QR code #368

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rstoks opened this issue Oct 18, 2020 · 3 comments
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Add app account from iot.tuya.com returns "Unknown error. Failed to log in" when scanning QR code #368

rstoks opened this issue Oct 18, 2020 · 3 comments
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@rstoks
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rstoks commented Oct 18, 2020

Add app account from iot.tuya.com returns "Unknown error. Failed to log in" when scanning QR code.
Any help would be appreciated, thanks!
@JC38
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JC38 commented Oct 18, 2020

Same problem here with both apps, Tuya App and Smart Life on Android

image

@codetheweb
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I just tried on iOS and it worked fine for me. It looks like they might have been updating their services; can you try again?

@rstoks
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rstoks commented Oct 18, 2020

I just tried on iOS and it worked fine for me. It looks like they might have been updating their services; can you try again?

It works! Thanks guys,

@rstoks rstoks closed this as completed Oct 18, 2020
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@codetheweb @JC38 @rstoks