Skip to content

Latest commit

 

History

History
261 lines (198 loc) · 11.6 KB

troubleshooting.md

File metadata and controls

261 lines (198 loc) · 11.6 KB
Raw
weight toc title menu lead images draft description
211
true
Troubleshooting
docs
parent
operator
false
Guide on troubleshooting the Prometheus Operator.

CustomResourceDefinition "..." is invalid: metadata.annotations: Too long issue

When applying updated CRDs on a cluster, you may face the following error message:

$ kubectl apply -f $MANIFESTS
The CustomResourceDefinition "prometheuses.monitoring.coreos.com" is invalid: metadata.annotations: Too long: must have at most 262144 bytes

The reason is that apply runs in the client by default and saves information into the object annotations but there's a hard limit on the size of annotations.

The workaround is to use server-side apply which requires Kubernetes v1.22 at least.

kubectl apply --server-side --force-conflicts -f $MANIFESTS

If using ArgoCD, please refer to their documentation.

RBAC on Google Container Engine (GKE)

When you try to create ClusterRole (kube-state-metrics, prometheus prometheus-operator, etc.) on GKE Kubernetes cluster running 1.6 version, you will probably run into permission errors:

<....>
Error from server (Forbidden): error when creating
"manifests/prometheus-operator/prometheus-operator-cluster-role.yaml":
clusterroles.rbac.authorization.k8s.io "prometheus-operator" is forbidden: attempt to grant extra privileges:
<....>

This is due to the way Container Engine checks permissions. From Google Kubernetes Engine docs:

Because of the way Container Engine checks permissions when you create a Role or ClusterRole, you must first create a RoleBinding that grants you all of the permissions included in the role you want to create. An example workaround is to create a RoleBinding that gives your Google identity a cluster-admin role before attempting to create additional Role or ClusterRole permissions. This is a known issue in the Beta release of Role-Based Access Control in Kubernetes and Container Engine version 1.6.

To overcome this, you must grant your current Google identity cluster-admin Role:

# get current google identity
$ gcloud info | grep Account
Account: [myname@example.org]

# grant cluster-admin to your current identity
$ kubectl create clusterrolebinding myname-cluster-admin-binding --clusterrole=cluster-admin --user=myname@example.org
Clusterrolebinding "myname-cluster-admin-binding" created

Troubleshooting ServiceMonitor changes

When creating/deleting/modifying ServiceMonitor objects it is sometimes not as obvious what piece is not working properly. This section gives a step by step guide how to troubleshoot such actions on a ServiceMonitor object.

Overview of ServiceMonitor tagging and related elements

A common problem related to ServiceMonitor identification by Prometheus is related to the object's labels not matching the Prometheus custom resource definition scope, or lack of permission for the Prometheus ServiceAccount to get, list, watch Services and Endpoints from the target application being monitored. As a general guideline consider the diagram below, giving an example of a Deployment and Service called my-app, being monitored by Prometheus based on a ServiceMonitor named my-service-monitor:

flow diagram

Note: The ServiceMonitor references a Service (not a Deployment, or a Pod), by labels and by the port name in the Service. This port name is optional in Kubernetes, but must be specified for the ServiceMonitor to work. It is not the same as the port name on the Pod or container, although it can be.

Has my ServiceMonitor been picked up by Prometheus?

ServiceMonitor objects and the namespace where they belong are selected by the serviceMonitorSelector and serviceMonitorNamespaceSelectorof a Prometheus object. The name of a ServiceMonitor is encoded in the Prometheus configuration, so you can simply grep whether it is present there. The configuration generated by the Prometheus Operator is stored in a Kubernetes Secret, named after the Prometheus object name prefixed with prometheus- and is located in the same namespace as the Prometheus object. For example for a Prometheus object called k8s one can find out if the ServiceMonitor named my-service-monitor has been picked up with:

kubectl -n monitoring get secret prometheus-k8s -ojson | jq -r '.data["prometheus.yaml.gz"]' | base64 -d | gunzip | grep "my-service-monitor"

You can also use port forwarding to access the Prometheus web.

kubectl -n monitoring port-forward svc/prometheus-operated 9090:9090

If the command runs successfully, you should be able to access the Prometheus server UI via localhost. From there you can check the live configuration and the discovered targets.

It is in the configuration but not on the Service Discovery page

ServiceMonitors pointing to Services that do not exist (e.g. nothing matching .spec.selector) will lead to this ServiceMonitor not being added to the Service Discovery page. Check if you can find any Service with the selector you configured.

If you use .spec.selector.matchLabels (instead of e.g. .spec.selector.matchExpressions), you can use this command to check for services matching the given label:

kubectl get services -l "$(kubectl get servicemonitors -n "<namespace of your ServiceMonitor>" "<name of your ServiceMonitor>" -o template='{{ $first := 1 }}{{ range $key, $value := .spec.selector.matchLabels }}{{ if eq $first 0 }},{{end}}{{ $key }}={{ $value }}{{ $first = 0 }}{{end}}')"

Note: this command does not take namespaces into account. If your ServiceMonitor selects a single namespace or all namespaces, you can just add that to the kubectl get services command (using -n $namespace or -A for all namespaces).

Prometheus kubelet metrics server returned HTTP status 403 Forbidden

Prometheus is installed, all looks good, however the Targets are all showing as down. All permissions seem to be good, yet no joy. Prometheus pulling metrics from all namespaces expect kube-system, and Prometheus has access to all namespaces including kube-system.

Did you check the webhooks?

Issue has been resolved by amending the webhooks to use 0.0.0.0 instead of 127.0.0.1. Follow the below commands and it will update the webhooks which allows connections to all clusterIP's in all namespaces and not just 127.0.0.1.

Update the kubelet service to include webhook and restart:

KUBEADM_SYSTEMD_CONF=/etc/systemd/system/kubelet.service.d/10-kubeadm.conf
sed -e "/cadvisor-port=0/d" -i "$KUBEADM_SYSTEMD_CONF"
if ! grep -q "authentication-token-webhook=true" "$KUBEADM_SYSTEMD_CONF"; then
  sed -e "s/--authorization-mode=Webhook/--authentication-token-webhook=true --authorization-mode=Webhook/" -i "$KUBEADM_SYSTEMD_CONF"
fi
systemctl daemon-reload
systemctl restart kubelet

Modify the kube controller and kube scheduler to allow for reading data:

sed -e "s/- --address=127.0.0.1/- --address=0.0.0.0/" -i /etc/kubernetes/manifests/kube-controller-manager.yaml
sed -e "s/- --address=127.0.0.1/- --address=0.0.0.0/" -i /etc/kubernetes/manifests/kube-scheduler.yaml

Using textual port number instead of port name

The ServiceMonitor expects to use the port name as defined on the Service. So, using the Service example from the diagram above, we have this Service definition:

kind: Service
apiVersion: v1
metadata:
  name: example-app
  labels:
    app: example-app
spec:
  selector:
    app: example-app
  ports:
  - name: web
    port: 8080

We would then define the service monitor using web as the port, not "8080". E.g.

CORRECT

apiVersion: monitoring.coreos.com/v1
kind: ServiceMonitor
metadata:
  name: example-app
  labels:
    team: frontend
spec:
  selector:
    matchLabels:
      app: example-app
  endpoints:
  - port: web

INCORRECT

apiVersion: monitoring.coreos.com/v1
kind: ServiceMonitor
metadata:
  name: example-app
  labels:
    team: frontend
spec:
  selector:
    matchLabels:
      app: example-app
  endpoints:
  - port: "8080"

The incorrect example will give an error along these lines spec.endpoints.port in body must be of type string: "integer"

Prometheus/Alertmanager pods stuck in terminating loop with healthy start up logs

It is usually a sign that more than one operator wants to manage the resource.

Check if several operators are running on the cluster:

kubectl get pods --all-namespaces | grep 'prom.*operator'

Check the logs of the matching pods to see if they manage the same resource.

Configuring Prometheus/PrometheusAgent for Mimir and Grafana Cloud

Mimir and Grafana Cloud can receive samples via Prometheus remote-write and are able to deduplicate samples received from HA pairs of Prometheus/PrometheusAgent instances, provided that you configure proper labels.

By default, the deduplication labels are:

  • cluster, it identifies the HA pair and should have the same value for both instances.
  • __replica__, it should have a different value for each instance.

The Prometheus operator already configures the prometheus_replica external label with the same semantic as __replica__ in Grafana Mimir. The label name can be changed to __replica__ by setting the .spec.replicaExternalLabelName field. When running a self-managed Mimir, it's also possible to configure different deduplication labels on the Mimir side (check the Mimir documentation).

When it's not possible to change the Prometheus replica external label, a simple solution is to leverage writeRelabelConfigs. Here is a full example:

apiVersion: monitoring.coreos.com/v1
kind: Prometheus
metadata:
  name: example
spec:
  podMonitorSelector: {}
  ruleSelector: {}
  serviceMonitorSelector: {}
  externalLabels:
    # Configure a `cluster` label identifying the HA pair.
    cluster: my-awesome-cluster
  remoteWrite:
  - url: <remote write URL>
    writeRelabelConfigs:
    # Rename the default `prometheus_replica` label to `__replica__` as expected by Grafana cloud.
    # It happens in 2 steps:
    # 1. Copy the `prometheus_replica` label value to the `__replica__` label.
    - sourceLabels: [prometheus_replica]
      targetLabel: __replica__
    # 2. Drop the `prometheus_replica` label.
    - regex: prometheus_replica
      action: LabelDrop
    # Add more relabel configs here.

For Prometheus/Prometheus resources with multiple shards, there's another modification to be done since the cluster label needs to include the shard ID for proper deduplication.

apiVersion: monitoring.coreos.com/v1
kind: Prometheus
metadata:
  name: example
spec:
  podMonitorSelector: {}
  ruleSelector: {}
  serviceMonitorSelector: {}
  externalLabels:
    # The config-reloader container will expand the `$(SHARD) string with the actual shard ID.
    cluster: my-awesome-cluster-$(SHARD)
  remoteWrite:
  - url: <remote write URL>
    writeRelabelConfigs:
    - sourceLabels: [prometheus_replica]
      targetLabel: __replica__
    - regex: prometheus_replica
      action: LabelDrop