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Exposure checks not listed in date order #860

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MikeMcC399 opened this issue Jul 13, 2020 · 8 comments
Closed
3 tasks done

Exposure checks not listed in date order #860

MikeMcC399 opened this issue Jul 13, 2020 · 8 comments
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bug Something isn't working google use to tag issues that are related directly to the Exposure Notification Framework itself mirrored-to-jira This item is also tracked internally in JIRA

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@MikeMcC399
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MikeMcC399 commented Jul 13, 2020

Avoid duplicates

  • Bug is not mentioned in the FAQ
  • Bug is specific for Android only, for general issues / questions that apply to iOS and Android please raise them in the documentation repository
  • Bug is not already reported in another issue

Describe the bug

Exposure checks displayed in apparently random chronological order depending on Android language.
This is a minor Google Play services UI display issue.

Expected behaviour

The exposure check list should be displayed in chronological order (preferably newest first).

Steps to reproduce the issue

CWA must have been running and active for several days.

  1. Android settings -> General management -> Language and input -> Language
    ensure that English (United Kingdom) is at the top of the language list
  2. Android settings -> Google -> COVID-19 exposure notifications -> Exposure checks
  3. Scroll down and note date order:
    9 JULY
    13 JULY
    10 JULY
    11 JULY
    12 JULY
    (13 JULY is out of order)
  4. Change first language to Deutsch (Deutschland)
  5. Return to exposure checks
    Android settings -> Google -> Benachrichtigungen zu möglicher Begegnungen mit COVID-19-Infizierten -> Überprüfung auf mögliche Begegnungen
    10 JULI
    13 JULI
    11 JULI
    9 JULI
    12 JULI
    (This seems random)
  6. Change first language to English (United States)
    Allgemeine Verwaltung -> Sprache und Eingabe -> Sprache
  7. Return to exposure checks
    JULY 12
    JULY 11
    JULY 13
    JULY 10
    JULY 9
    (JULY 13 is out of order)

Technical details

  • Mobile device: Samsung Galaxy A50 SM-A505FN
  • Android version: 10
  • CWA Version 1.0.5
  • Google Play Services 20.24.14 (120400-319035315)

Internal Tracking ID: EXPOSUREAPP-1931

@MikeMcC399 MikeMcC399 added the bug Something isn't working label Jul 13, 2020
@fredsleeve
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Same issue here and really annoying. But I think this is a Google related issue and cannot be solved here. Hopefully the developers will this adress to Google.

@MikeMcC399
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MikeMcC399 commented Jul 13, 2020

Same issue here and really annoying. But I think this is a Google related issue and cannot be solved here. Hopefully the developers will this adress to Google.

Agreed! Unfortunately the developer e-mail address apps-help@google.com listed on https://play.google.com/store/apps/details?id=com.google.android.gms responds with:

"Thank you for contacting Google.
You have emailed to an address that is no longer being monitored.
To get help, please visit https://support.google.com/."

so I was hoping that the CWA developers have a direct connection to the Google Play services exposure notifications developers and could pass this issue on to Google.

@tkowark tkowark added the google use to tag issues that are related directly to the Exposure Notification Framework itself label Jul 13, 2020
@jkrwdf
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jkrwdf commented Jul 16, 2020

In case a Googler reads along: It is also annoying that, if you scrolled down the list and click a certain verification event, and then go back, you are thrown to... the top of the list again. Together with the unordered dates and the length of the list this makes using this list nearly impossible.

@fredsleeve
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@MikeMcC399 @jkrwdf
I checked the Google repos regarding this issue, but didn't find anything. Maybe it's a good place to address the issue there: https://github.com/google?q=exposure
Especially since ENF-internal code has been released 3 days ago.

@MikeMcC399
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@fredsleeve
Thanks for your suggestion. Before diving into details in the Google repositories I've just asked on
https://github.com/google/exposure-notifications-internals/issues/3#issue-664648756
whether it would be a good place to go to.

The dates shown under "Exposure Checks" are still unsorted and in the meantime my configuration has been upgraded to:
Mobile device: Samsung Galaxy A50 SM-A505FN
Android version: 10
CWA Version: 1.1.1
Google Play Services 20.26.14 (120400-320008519)
Exposure Notifications Version: 15202902003

@MarlisFriedl MarlisFriedl added the mirrored-to-jira This item is also tracked internally in JIRA label Jul 28, 2020
@MikeMcC399
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The reply in https://github.com/google/exposure-notifications-internals/issues/3#issue-664648756 recommended channelling issues with the Google Exposure Notification Framework through the relevant Public Health Authority/App developer, so it seems this is the right place to be!

In the meantime I can see a new label "transferred-jira" attached to this issue so I assume it is queued for being looked at.

@MikeMcC399
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MikeMcC399 commented Sep 2, 2020

I addressed this issue (Exposure checks not listed in date order) via e-mail to exposure-notifications-feedback@google.com and Google responded with:

We're aware of this bug and hope to get it corrected for the next release.

Unless the CWA Open Source Team has a different view I would leave this issue open until a future release of the Exposure Notification System has corrected the shortcoming. Versions 16203302004 (20.33.02) and 16203314000 (20.33.14) still show the problem.

@MikeMcC399
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With Exposure Notification System version 16203613000 (Google Play Services 20.36.13)
Settings -> Google -> COVID-19 exposure notifications -> Exposure checks
lists the checks in reverse date order (newest first) for each of the different languages listed in the original issue report:
English (United Kingdom), English (United States) & Deutsch (Deutschland).

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