Low risk contact seems like a high risk contact

[Reggirella]

Issue: If your app is warning you about a high risk contact it shows how many days it dates back. This works fine. The problem is: If you have a low risk contact during the time that your app is red it changes the number of days and the communication makes it seem like you had another high risk contact.

Example: your app is red and tells you the last high risk contact is 6 days ago. You go to the get tested where you probably have a good chance to have a low risk contact with a corona positive person. Let's assume that you actually do have a low risk contact. As soon as this person gets the test result another risk contact shows in the app and the number of days reduces by 6 days. In the communication it makes you believe that you had another high-risk contact. Which leaves you confused and afraid that you have to get tested once again. If you wait and Don't do anything about it your CWA is getting green again 14 days after the real high risk contact. (How you find out that the second contact actually was not high risk)

Expected behavior: if you have a low risk contact during the time you're app is red it should not be given the impression that it was a high risk contact.

Solution: also in the state of a red CWA there need to be distinction of low and high risk contacts.

Thank you for looking in to this!

Cheers Reggirella

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[Ein-Tim]

Hey @Reggirella
Please take a look at this Issue & close yours so we can focus on one ticket. Thanks!

Duplicate of corona-warn-app/cwa-documentation#422

[Reggirella]

Yes it is exactly this issue. Sorry have not found it when I was searching.

[dsarkar]

Dear @Reggirella,

Thank you very much for your contribution.
As @Ein-Tim suggests, your suggestion seems to be a duplicate of corona-warn-app/cwa-documentation#422.

There are actually several issues open on the question how low risk encounters should be notified:

• similar if not the same issue Entweder: fehlende Benachrichtigung trotz Begegnung mit hohem Risiko, oder: falsche Darstellung einer "milden" Risikobegegnung cwa-app-android#1184
• Differentiation between low and high risk matches Different information about count and last contact for high and low risk matches cwa-wishlist#233
• Show more details about risk encounters Show more details about "risk encounters" cwa-wishlist#100
• See also Show more details about "risk encounters" cwa-wishlist#100 (comment)
• show days for low risk encounters Show date of Low-Risk encounters cwa-wishlist#178
• Different colour for low risk encounters Rethink color choice for low risks cwa-wishlist#132
• Low Risk Exposure display optional Make Low Risk Exposure display optional cwa-wishlist#181
• Display of "Tage seit letzter Risiko-Begegnung" is irritating Display of "Tage seit letzter Risiko-Begegnung" is irritating cwa-documentation#433

Best wishes,
DS

Corona-Warn-App Open Source Team

[dsarkar]

Duplicate of corona-warn-app/cwa-documentation#422