Confusing pop-up for "DO NOT ACTIVATE" during onboarding

[MikeMcC399]

Where to find the issue

The pop-up is displayed during onboarding, if "DO NOT ACTIVATE" is selected.

Describe the issue

The wording of the pop-up is confusing because it mixes up referring to the state of activation and the state of deactivation. For example, is the sentence "You can deactivate this feature at any time" referring to the act of deactivation or deactivating the deactivation (double negative)?

The style of the pop-up for "DO NOT ACTIVATE" does not match the style of the "ACTIVATE" pop-up in terms of title, display case for action labels and wording of back label.

"BACK" and "DO NOT ACTIVATE" do not match the corresponding labels on the activate pop-up
"Cancel" and "Turn on".

Steps to reproduce

1. Open CWA app
2. If onboarding already carried out, then reset app (three-dot overflow menu > Settings > Reset App and confirm)
3. Tap "LET'S GET STARTED"
4. Tap "NEXT"
5. Tap "DO NOT ACTIVATE"

Current strings

onboarding_tracing_dialog_headline
"Authorization"
onboarding_tracing_dialog_body
"This means the Corona-Warn-App cannot send or receive notifications about your COVID-19 risk status. You can deactivate this feature at any time."
onboarding_tracing_dialog_button_positive
"Do Not Activate"
onboarding_tracing_dialog_button_negative
"Back"

Suggested change

onboarding_tracing_dialog_headline
"Do not activate COVID-19 exposure notifications?"
onboarding_tracing_dialog_body
"This means the Corona-Warn-App cannot send or receive notifications about your COVID-19 risk status. You can activate exposure notifications later."

Display the action labels in mixed cased:
onboarding_tracing_dialog_button_positive
"Do Not Activate"
onboarding_tracing_dialog_button_negative
change from "Back" to "Cancel".

Environment

Corona-Warn-App Version: 1.9.1

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PR corona-warn-app/cwa-app-ios#1874
Internal Tracking ID: EXPOSUREAPP-4452 obsolete
Internal Tracking ID: EXPOSUREAPP-4862 completed

[Ein-Tim]

@MikeMcC399 Is the behavior under iOS the same or why did you open this Issue here in the documentation repo?
Let me know if I should test the behavior under iOS. 👍

[MikeMcC399]

@Ein-Tim

Is the behavior under iOS the same or why did you open this Issue here in the documentation repo.
Let me know if I should test the behavior under iOS.

I assumed that iOS would have the same problem, because I found similar strings in the iOS repo, but I can't check it. It would be great if you could see what happens on iOS and add your comments. Many thanks! 👍

[Ein-Tim]

Okay, iOS generally behaves like Android:

Do not activate:

Activate Exposure Logging:

[MikeMcC399]

@Ein-Tim
Thanks for the screen shots!

iOS is better than Android in terms of consistency, however the terms used are also interchanged between Activate & Enable.

In Android the terms jump between Activate, Turn on & Authorization.

I find the same sentence "You can deactivate this feature at any time" confusing in both iOS and Android.

[heinezen]

Hello everyone,

Thank you for the report. I brought this to the attention of the developers by creating Jira ticket EXPOSUREAPP-4452. We will see how we can improve this message in the future.

Regards,
CH

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Corona-Warn-App Open Source Team

[Ein-Tim]

Fix for iOS: corona-warn-app/cwa-app-ios#1874

Labeled for 1.13.0

[Ein-Tim]

This fix is included in the first RC of version 1.13 under iOS: https://github.com/corona-warn-app/cwa-app-ios/releases/tag/v1.13.0-RC1

Edit: Android too: https://github.com/corona-warn-app/cwa-app-android/releases/tag/v1.13.0-RC1

[MikeMcC399]

I verified the pop-up correction in CWA Android 1.13.2 in English and German. Here is a screenshot of the new English text:

According to @Ein-Tim and the screenshot in corona-warn-app/cwa-app-ios#1874 it should also be fixed in iOS now.

[Ein-Tim]

@MikeMcC399

Can confirm the fix under iOS:

[dsarkar]

@MikeMcC399 @Ein-Tim Thanks for checking.

[dsarkar]

@Ein-Tim @MikeMcC399 Thanks for all the contributions!