FAQ: Missing mention of 116117 app and website for Corona Test

[MikeMcC399]

Where to find the issue

https://www.coronawarn.app/en/faq/#encounter_criteria
By which criteria are encounters evaluated and how do the recommendations for action differ?

Describe the issue

Only the phone number 116117 is mentioned in the FAQ article, not the www.116117.de website nor the Apple and Google apps 116117.app

https://www.coronawarn.app/en/faq/#encounter_criteria "By which criteria are encounters evaluated and how do the recommendations for action differ?" says:

"If you get a "increased risk" (red), you should stay at home and reduce your direct contacts. Contact your general practitioner, the medical on-call service at 116117 or the health department to discuss how to proceed."

Website www.116117.de

is a German-language website: Patientenservice 116117: www.116117.de
which contains links via https://www.116117.de/de/coronavirus.php#content753 to book a Corona test.

Apple and Google 116117.app

The www.116117.de website advertises the "App des Patientenservice" for download:

• 116117.app on App Store for Apple iOS
• 116117.app on Google Play Store for Android

The app has a special button for Corona Test.

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Suggested change

Add a reference to the website www.116117.de and to the two 116117.apps to the FAQs. Either:

• to the existing FAQ articles https://www.coronawarn.app/en/faq/#encounter_criteria and https://www.coronawarn.app/de/faq/#encounter_criteria or
• in a separate new FAQ article covering the Patientenservice 116117

or perhaps both.

Note that both the website and the app display only in the German language.

[heinezen]

I have added the information in #752 . A new FAQ entry is not necessary I think, but I expanded the entry https://www.coronawarn.app/de/faq/#encounter_criteria with one sentence:

German

Sie können zudem die Webseite oder die App (Play Store, App Store) des ärztlichen Bereitschaftsdienstes nutzen, um direkt einen Termin zu vereinbaren.

English

You can also book appointment's directly via the 116117 on-call service's website or app (Play Store, App Store).

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Corona-Warn-App Open Source Team