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My Domain not available to using your API #120

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minhnh6 opened this issue Apr 19, 2016 · 3 comments
Open

My Domain not available to using your API #120

minhnh6 opened this issue Apr 19, 2016 · 3 comments

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@minhnh6
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minhnh6 commented Apr 19, 2016

Dear supporter

I was using http://datapipes.okfnlabs.org/ a year ago to view my CSV file with HTML format through your API.
Example code:
http://datapipes.okfnlabs.org/csv/html/?url=http://www.cabbagetreesolutions.org/reports/staff_reminders/1.csv

However, 2 days ago, i can not using this to continue view CSV file on iframe of my website.

This is error , which i saw :

_**Application Error
An error occurred in the application and your page could not be served. Please try again in a few moments.

If you are the application owner, check your logs for details.**_

P/S: with the same file, but i hosted it on other domain , and it worked fine :

http://datapipes.okfnlabs.org/csv/html/?url=http://thuexecodohue.com/1.csv

Please help me check why it happens!!!

Thanks and regards
Ted

@rufuspollock
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@minhnh6 really odd. Checking logs this is a timeout issue: basically the underlying domain http://www.cabbagetreesolutions.org/reports/staff_reminders/1.csv does not seem to be responding to the request from datapipes fast enough and then the error is the timeout. Its odd as the http://www.cabbagetreesolutions.org/reports/staff_reminders/1.csv works from curl pretty fast. I wonder if you are blocking certain types of requsts?

@minhnh6
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minhnh6 commented Apr 19, 2016

Thank you for your response.

My website (My application) was be hosted on "https://us.cloudlogin.co/".

I checked Blocked IP section on my hosting cpanel , but it have not any blocked Ip existed.

How i can resolve this issue? Do you have any idea?

@rufuspollock
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@minhnh6 you could try using the node requests library to access and see if there are issues yourself.

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