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Issue with "EmailAskUser" in @site/docs/reference/scripts/email-ask-user.md #385

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djmasters opened this issue Nov 18, 2020 · 1 comment · Fixed by demisto/content#10774
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documentation Improvements or additions to documentation

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@djmasters
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Describe the problem

The EmailAskUser (and corresponding EmailAskUserResponse) flow is not clearly defined for our customers; in particular the way that the closed task is used.

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NA

Suggested fix

I suggest providing an example flow such as:


An example arrangement for EmailAskUser task is as below:

image

There needs to be a manual conditional task after the EmailAskUser Task - It's this task that is referenced as "task" in the EmailAskUser parameters.

It is good practice to tag the wait task as shown:

image

The tag you choose (in this case "Await") can be used in lieu of the task id in the task field of the EmailAskUser Task:

image


@djmasters djmasters added the documentation Improvements or additions to documentation label Nov 18, 2020
@glicht
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glicht commented Nov 23, 2020

@djmasters thanks for reporting this. Will add this to the doc.

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