Build va-notify template for Submitted Email #94194
Labels
DBEX-TREX
Disability Benefits Experience - Team T-Rex
disability-experience
engineering
Engineering topics
Milestone
User Story
As a Veteran, I want to get an email from VA that acknowledges my application has been successfully submitted, using plain language and a consistent visual format, so that I feel confident my claim submission was submitted and I can easily reference key details about my claim.
Background
Currently, Veterans get a "received" email only after their claim has been received by VA systems, which can take up to several hours or even days. This creates uncertainty immediately following submission when Veterans most need confirmation. To address this gap, we are introducing a new "submitted" email that will be sent immediately after claim submission. This immediate confirmation will help Veterans feel confident their claim was received and provide them with essential reference information.
Tasks
Acceptance Criteria
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Design Requirements
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