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Design “Submission status on VA.gov" 1.0 Release (My VA claim card with grey status labels and no PDF download link) #96965

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mayacarrolluxa6 opened this issue Nov 13, 2024 · 1 comment
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DBEX-TREX Disability Benefits Experience - Team T-Rex design disability-experience HCD Describes HCD work

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@mayacarrolluxa6
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mayacarrolluxa6 commented Nov 13, 2024

Design “Provide a copy of submission" 1.0 Release (My VA claim card and no PDF download link)

As a Veteran,
I want to to view, print, or download a copy of my 526ez disability compensation claim application after submitting online,
So that I can have a record of my submission and trust that my application has been received, even if my claim is unsuccessful.

Dependencies

  • Dependent on the My VA / Profile aka "Authenticated Experience" team to implement designs.

Design constraints

  • How to adapt the VFF template's PDF download link pattern to include ancillary forms and evidence is unclear.

Technical contraints

  • How will ancillary forms and evidence be displayed on the My VA claim card unclear.

Resources

VADS - Help users to stay informed of their form submission status
https://design.va.gov/patterns/help-users-to/stay-informed-of-their-application-status

VADS Figma Template
https://www.figma.com/design/4A3O3mVx4xDAKfHE7fPF1U/VADS-Templates%2C-Patterns%2C-and-Forms?node-id=5600-63725

HCD Brief
https://docs.google.com/presentation/d/1C62SjntcIxkI7jSkDysKhU592T7Ns3ZsBPmqSK_Ag60/edit?usp=sharing

Meeting notes
https://docs.google.com/document/d/18vrdirxBaEm1Dtg-AMWAQe04UYkTmv8h3UHx4bcOpCs/edit?usp=sharing

Product Discovery
#96226

Design Discovery
https://www.figma.com/design/RzYxoYowRtRXTPcEP3bkJM/(526ez)-Provide-a-copy-of-submission?node-id=63-25670

Tasks

  • To be written by the scrum team and driver of this work.

Acceptance Criteria

  • Engineering and Product Management should be able to link directly to each frame in their GitHub tickets, ensuring that tickets won’t need updating if the 1.0 designs require revisions after Sprint 10.

In Scope

  • This work is not related to ZSF failures and will need to go through a design intent or midpoint review. This is the assumption but it should be reconfirmed.
  • Implement the VADS design pattern to Help users stay informed of their form submission status > Form submission status in My VA and the VADs template for Stay informed of their application status.
  • The designs do not need to include annotations for relevant headings and accessibility details, as this information is not included in the VADs design system documentation or Figma documentation.
  • Final designs should be ready to demo as a Figma prototype in Sprint 11's sprint review meeting.

Design should include claim cards for:

  • My VA claims and appeals section
  • My VA Benefit applications and forms section

Design should include states for:

  • Draft
  • Submission in progress
  • Received
  • Action needed

Design should include:

  • Plain language form name
  • Submission date
  • Received date
  • Submission failure date
  • Instructions for next steps
  • Instructions on how to get help
  • Alerts for errors

Design should include alternative versions for:

  • Statuses of uploaded documents documents
  • Without statuses of uploaded documents documents

Out of Scope

  • Significant alterations to My VA's existing design patterns and the VADs template for Stay informed of their application status.
  • A PDF download link for a copy of the 526ez disability compensation claim.

Reviewers for awareness and quality control

  • OCTO Design Lead
  • Product Manager
  • DBEX HCD Leads
  • HCD group
  • Engineering Lead and engineering team
  • Accessibility Lead
@mayacarrolluxa6 mayacarrolluxa6 added DBEX-TREX Disability Benefits Experience - Team T-Rex design disability-experience HCD Describes HCD work labels Nov 13, 2024
@mayacarrolluxa6 mayacarrolluxa6 changed the title Design “Provide a Copy of Submission 2.0 release horizon” Design “Provide a Copy of Submission 2.0 release horizon” (My VA) Nov 13, 2024
@mayacarrolluxa6 mayacarrolluxa6 changed the title Design “Provide a Copy of Submission 2.0 release horizon” (My VA) Design “Submission status on VA.gov" (My VA claim card with grey status labels and no PDF download link) Nov 14, 2024
@mayacarrolluxa6 mayacarrolluxa6 changed the title Design “Submission status on VA.gov" (My VA claim card with grey status labels and no PDF download link) Design “Submission status on VA.gov" 1.0 Release (My VA claim card with grey status labels and no PDF download link) Nov 15, 2024
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