[Ongoing Support] Review New Support Tickets

[jknipes]

Issue Description

What details are necessary for understanding the specific work or request tracked by this issue?

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Tasks

• What work is necessary for this story to be completed?

Acceptance Criteria

• What will be created or happen as a result of this story?

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How to configure this issue

• Attached to a Milestone (when will this be completed?)
• Attached to an Epic (what body of work is this a part of?)
• Labeled with Team (product support, analytics-insights, operations, service-design, Console-Services, tools-fe)
• Labeled with Practice Area (backend, frontend, devops, design, research, product, ia, qa, analytics, contact center, research, accessibility, content)
• Labeled with Type (bug, request, discovery, documentation, etc.)