Blank screen / Nothing being rendered sometimes

[essenciary]

The macOS app is completely broken - it used to work a couple of weeks ago (might be related to latest macOS update / Safari changes?). Upon starting the app the screen is black so rendering is broken. Other things work (like main menu, switching the app to a menu app, etc) but there's no UI.

Opening the web app in Safari leads to the same behaviour (black page, no UI).

Opening the web app in Chrome works as expected (so it looks like a Safari issue).

[brunolemos]

Thanks for reporting!

I wasn't able to reproduce... So it happened on both Desktop App and Safari web version, right?

Is there any error in the console? Are you using any beta version of safari or macos? What's the safari version?

[brunolemos]

It very likely was introduced with this commit: 53bcc47#diff-4449edfad0fd7980aa0d146e34086b4d

I enabled React.lazy and Suspense. I see a couple errors about this on Bugsnag affecting a few users. I'll probably revert it.

For now it should work if you reload the app.

[brunolemos]

Ok yeah it happened to me on desktop app update. Pressing "View > Restart" makes it work, but I don't know what's causing this yet.

(On safari I couldn't reproduce)

[brunolemos]

I think it will happen when upgrading from 0.XX.X to <= 0.90.0.

If it happens when upgrading from 0.90.0 to 0.90.1+ let me know.

[essenciary]

@brunolemos Thanks for looking into this. The situation seems to have worsened.
1 - I restarted the app which downloaded an update. I clicked the menu to restart. It restarted. It still didn't render anything. Then a message in the menu said downloading the update failed. So I'm not sure if it updated or not.
2 - I went and downloaded the latest macOS release from Github. Same black screen.
3 - attempting to load the app on the web in Safari now hangs. The page doesn't finish loading and one of my CPU cores goes crazy, fans start buzzing, etc:

Currently at Version 0.90.1 (0.90.1.35) with a blank screen.

[essenciary]

I deleted the app and removed all its related files (preferences and all other folders). Basically did a clean install. Upon restarting the app it asked me to login into Github. After logging in all worked perfectly.

[brunolemos]

@essenciary I was about to ask you to try clearing cache and local storage. Great that it worked!
But super weird issue, no idea what could have caused this.

[essenciary]

Thanks for your help - great app!

As a personal preference, it would be awesome if it would load the issues and would allow commenting in the app, instead of opening in the browser, like Gitscout does.

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P.S. Attempting to load the app in Safari still has the same behavior (not loading). Probably because the cache needs to be cleared.

[brunolemos]

@essenciary if you want you can send me your localstorage contents from safari (without the github token) and I'll take a look (Cmd+Alt+I, Storage, Local Storage). But hopefully no one else has this.

About the feature suggestion, it's planned! #132 (help wanted)