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Nova Labs

Application to become an approved third-party manufacturer as per HIP19. The submission of a HIP19 application does not guarantee approval. All questions must be answered, any missing information will result in delays. Your HIP19 application must be approved by the MCC in order to take pre-orders, selling pre-orders without MCC approval will result in a minimum 6-month suspension, and may result in your HIP19 application being denied. A wait-list is permitted if you are not collecting payments.

Summary:

Company Information (required)

  • What is the legal company name? Nova Labs
  • How long has the company been in business? 10 years
  • What kind of products have you created? (list specific products, include links if possible) OG Hotspot, FreedomFI AGW
  • How many have you sold? Over 10K
  • What brought you to the Helium Network? Nova Labs has been a Helium network community member since its launch.

Product Information (required)

  • Will this product be sold under the company name, or a different brand name? Helium Mobile
  • What is this product's model name? (Hotspot models with different hardware will need a separate HIP19 application.) Helium Mobile Hotspot
  • Is this a Light Hotspot or a 5G Hotspot? (New applications should be for Light Hotspots or 5G Hotspots) 5G Hotspot
  • Is this model for indoor, outdoor, or both? (If there are two different models for indoor and outdoor, list them separately.) Indoor
  • Provide a brief description of the product(s): Helium Mobile Hotspot is a device that provides 5G coverage on the Helium Mobile Network. Helium Mobile Hotspot uses Wi-Fi to offload cellular data from compatible mobile devices within range. It provides short-to-intermediate range coverage and is meant to service high-traffic areas. Helium Mobile Hotspot deployers can earn MOBILE tokens as a reward for providing coverage.
  • What is your approximate price point? TBD
  • What is your expected production and delivery timeline? September, 2023

Previous Shipments (required)

(If you're a startup, please include detailed information about your team's previous experience or information about company partners.)

  • Have you shipped anything in the past? yes
  • What types of products have you shipped? 5G and iot hotspots
  • Which countries have you previously shipped regulatory approved products? (FCC, CE, etc.) USA (FCC), Europe (CE)
  • If you are a startup, are you partnering with another company? What experience does your team have? n/a

Which countries do you plan to ship to and get regulatory certifications for? (required)

Please list specific countries, "worldwide" or "global" are not acceptable. USA and Europe

Customer Support (required)

  • How will your customers be able to contact you for support for this products? Hellohelium.com and via the Helium Mobile app
  • How long will the company provide customer support? 5 years
  • How are you planning to handle repairs and replacements? 1 year

Hardware Security Element (required)

  • The community is concerned about devices that can be easily hacked, specifically by copying their swarm_key files. Applications should include plan for how the devices will be secured. The approved security element is an ECC608. If you would like to use an alternative security element your HIP19 will require additional review, please email the Helium Foundation (christina@helium.foundation).
  • Are you using an ECC608. Yes or No? No.
  • Encrypted/locked-down firmware. Yes or No? Yes, using Qualcomm based secureboot and full disk encryption features.
  • Encrypted storage of the miner swarm_key, either via disk encryption or hardware measures. Yes or No? Yes, using a combination of full disk encryption and secure storage on Qualcomm Trustzone.
  • Encrypted buses, potting and other anti-tampering measures. Yes or No? (Please note, the final design will be audited against this statement. Do not answer 'yes' unless the design will have these features and a description of where they are implemented can be provided. If yes, please explain.) No.
  • Willingness to submit a prototype for audit, and sharing those audit results publicly (pass or fail) Yes or No? Yes

Hardware Information (required) Please provide detailed hardware designs, including relevant parts.

Evidence of a functioning prototype - photos/videos. Renderings are OK but physical prototypes are much, much better.

  • What are your plans for software setup and configuration for the devices? This would include remote updates and the ability for hosts to change wifi settings via Helium's official app or otherwise. iOS and android apps

  • Which security implementation (ECC608, TPM, TrustZone, other) are you using? TrustZone

  • Which LoRa chipset are you planning to use in your gateway? (We recommend you don't use the SX1301 in new designs.) n/a

  • What is the CPU? Qualcomm IPQxxxx

  • Additional Hardware Specifications:

Manufacturing Information (required)

  • Have you built and delivered radio hardware products before? Yes
  • Have you built gateways before? Yes
  • How many gateways have you previously built? Over 10K
  • If you have not built gateways before, are you using a third party manufacturer or working with a partner? This is the single largest risk with most hardware ventures. If possible please provide information about your manufacturing partners and supply chain. n/a
  • Where are you sourcing your components from? China
  • How many radio modules/ concentrators can you procure? n/a

Proof of Identity

Per typical KYC/AML procedures, proof of identity for major shareholders (25%+ ownership) will be expected to be provided privately to representatives from the Helium Foundation. This will be attested and publicly confirmed by those representatives. Details for this will be provided after your application has been submitted on GitHub.

Budget & Capital (required)

  • How many Hotspots are you planning to manufacture and sell within the first six months of sales? 1000+
  • How much money will be required up-front? How much money do you have on-hand, and how much do you have access to? No money will be required upfront.
  • What is your plan for additional financing if required? (This is the second biggest risk in new hardware ventures, getting almost over the line and then running out of cash.) n/a

Risks & Challenges (required)

Please tell us about some of the challenges that would prevent these products from becoming a reality and how you might address them. We have evaluated our manufacturers and supply chain. Based on our assessment of the material risks, we are confident that we can consistently meet market demand for the product. Who will develop the Hotspot onboarding and management app? Will it be an internal team or external company? Internal team

Payment methods available (required)

Credit card

Contact Information

If you do not provide contact information and/or if the company website does not work, we will not review your proposal and the HIP19 application will be automatically denied. Denied HIP19 applications can re-apply in six months.

  • Contact Email (a company email is required) - lee@nova-labs.com
  • Company Website (required) - https://nova.xyz/
  • Hotspot Sales Website (if different from the company website) - hellohelium.com
  • Twitter - @helium_mobile
  • Facebook -
  • Discord - lxie/italiandude
  • Other social profiles / websites -