cannot start docker desktop

[dyb1234]

running engine: waiting for the Docker API: engine linux/qemu failed to run: running VM: qemu: process terminated unexpectedly: exit status 1

Description

/opt/docker-desktop/bin/com.docker.diagnose check
Starting diagnostics

[2024-11-14T12:24:13.311156803Z][com.docker.diagnose.ipc] 1431c421-diagnose -> /.docker/desktop/backend.sock BackendAPI
[2024-11-14T12:24:13.311350119Z][com.docker.diagnose.ipc] (c11048e3) 1431c421-diagnose C->S BackendAPI POST /idle/make-busy
[2024-11-14T12:24:13.312126465Z][com.docker.diagnose.ipc] (c11048e3) 1431c421-diagnose C<-S 39165e4a-BackendAPI POST /idle/make-busy (753.94µs): 0xc00074c510
[2024-11-14T12:24:14.312567591Z][com.docker.diagnose.ipc] (c11048e3-1) 1431c421-diagnose C->S BackendAPI GET /idle
[2024-11-14T12:24:14.314992841Z][com.docker.diagnose.ipc] (c11048e3-1) 1431c421-diagnose C<-S 39165e4a-BackendAPI GET /idle (2.318487ms): {"apisInFlight":{"heartbeat from Docker-Backend":1},"busyReason":["1 calls to heartbeat from Docker-Backend","timed activities: map[/idle/make-busy:28998055488 dial//run/guest-services/volume-contents.sock:36447393951]"],"timedActivities":{"/idle/make-busy":28998055488,"dial//run/guest-services/volume-contents.sock":36447393951},"vmRunning":true}
[PASS] DD0038: are KVM user permissions configured?
[PASS] DD0018: does the host support virtualization?
[PASS] DD0001: is the application running?
[FAIL] DD0017: can a VM be started? vm has not started: vm has not started
[FAIL] DD0016: is the LinuxKit VM running? prereq failed: can a VM be started?
[FAIL] DD0004: is the Docker engine running? prereq failed: is the LinuxKit VM running?
[PASS] DD0015: are the binary symlinks installed?
[FAIL] DD0031: does the Docker API work? prereq failed: is the Docker engine running?
[PASS] DD0013: is the $PATH ok?
[PASS] DD0034: is Context set to a Docker Desktop context?
[FAIL] DD0003: is the Docker CLI working? prereq failed: is the Docker engine running?
[FAIL] DD0037: is the connection to Docker working? prereq failed: is the Docker engine running?
[FAIL] DD0014: are the backend processes running? prereq failed: is the LinuxKit VM running?
[FAIL] DD0007: is the backend responding? prereq failed: are the backend processes running?
[FAIL] DD0009: is the vpnkit API responding? prereq failed: are the backend processes running?
[FAIL] DD0010: is the Docker API proxy responding? prereq failed: are the backend processes running?
[FAIL] DD0030: is the image access management authorized? prereq failed: is the Docker engine running?
[PASS] DD0036: is the credentials store configured correctly?
[PASS] DD0033: does the host have Internet access?
[PASS] DD0038: are KVM user permissions configured?
[PASS] DD0018: does the host support virtualization?
[PASS] DD0001: is the application running?
[WARN] DD0017: can a VM be started? vm has not started: vm has not started
[WARN] DD0016: is the LinuxKit VM running? prereq failed: can a VM be started?
[WARN] DD0004: is the Docker engine running? prereq failed: is the LinuxKit VM running?
[PASS] DD0015: are the binary symlinks installed?
[WARN] DD0031: does the Docker API work? prereq failed: is the Docker engine running?
[WARN] DD0032: do Docker networks overlap with host IPs? prereq failed: does the Docker API work?

Please note the following 5 warnings:

1 : The check: can a VM be started?
Produced the following warning: vm has not started: vm has not started

The Docker engine runs inside a Linux VM. Therefore we must be able to start Virtual Machines.

2 : The check: is the LinuxKit VM running?
Produced the following warning: prereq failed: can a VM be started?

The Docker engine runs inside a Linux VM. Therefore the VM must be running.

3 : The check: is the Docker engine running?
Produced the following warning: prereq failed: is the LinuxKit VM running?

The Docker engine manages all containers and images on the host. Check the dockerd.log to see why it failed to start.

4 : The check: does the Docker API work?
Produced the following warning: prereq failed: is the Docker engine running?

If the Docker API is not available from the host then Docker Desktop will not work correctly.

5 : The check: do Docker networks overlap with host IPs?
Produced the following warning: prereq failed: does the Docker API work?

If the subnet used by a Docker network overlaps with an IP used by the host, then containers
won't be able to contact the overlapping IP addresses.

Try configuring the IP address range used by networks: in your docker-compose.yml.
See https://docs.docker.com/compose/compose-file/compose-file-v2/#ipv4_address-ipv6_address

Please investigate the following 1 issue:

1 : The test: can a VM be started?
Failed with: vm has not started: vm has not started

The Docker engine runs inside a Linux VM. Therefore we must be able to start Virtual Machines.

Reproduce

every time I start docker desktop

Expected behavior

No response

docker version

Client: Docker Engine - Community
 Version:           27.3.1
 API version:       1.47
 Go version:        go1.22.7
 Git commit:        ce12230
 Built:             Fri Sep 20 11:41:00 2024
 OS/Arch:           linux/amd64
 Context:           default
Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?

docker info

Client: Docker Engine - Community
 Version:    27.3.1
 Context:    default
 Debug Mode: false
 Plugins:
  buildx: Docker Buildx (Docker Inc.)
    Version:  v0.17.1-desktop.1
    Path:     /usr/lib/docker/cli-plugins/docker-buildx
  compose: Docker Compose (Docker Inc.)
    Version:  v2.29.7-desktop.1
    Path:     /usr/lib/docker/cli-plugins/docker-compose
  debug: Get a shell into any image or container (Docker Inc.)
    Version:  0.0.37
    Path:     /usr/lib/docker/cli-plugins/docker-debug
  desktop: Docker Desktop commands (Alpha) (Docker Inc.)
    Version:  v0.0.15
    Path:     /usr/lib/docker/cli-plugins/docker-desktop
  dev: Docker Dev Environments (Docker Inc.)
    Version:  v0.1.2
    Path:     /usr/lib/docker/cli-plugins/docker-dev
  extension: Manages Docker extensions (Docker Inc.)
    Version:  v0.2.27
    Path:     /usr/lib/docker/cli-plugins/docker-extension
  feedback: Provide feedback, right in your terminal! (Docker Inc.)
    Version:  v1.0.5
    Path:     /usr/lib/docker/cli-plugins/docker-feedback
  init: Creates Docker-related starter files for your project (Docker Inc.)
    Version:  v1.3.0
    Path:     /usr/lib/docker/cli-plugins/docker-init
  sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
    Version:  0.6.0
    Path:     /usr/lib/docker/cli-plugins/docker-sbom
  scout: Docker Scout (Docker Inc.)
    Version:  v1.14.0
    Path:     /usr/lib/docker/cli-plugins/docker-scout

Server:
ERROR: Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?
errors pretty printing info

Diagnostics ID

25F96CC2-5808-4015-9A73-ADE2783FD881/20241114121909

Additional Info

No response

[sigmaharsh]

when u freshly installed docker desktop did your docker desktop run successfully or this is issue came after running your client many times correctly then this error occurred?

[dyb1234]

This issue came after I freshly installed docker desktop.

[sigmaharsh]

It's highly possible that something had went wrong during installation of docker

[dyb1234]

I installed it without an error. How should I overcome it ? Do I need to reinstall ubuntu host OS to fix it?

[sigmaharsh]

Just reinstall docker desktop follow the guide on dockers official website for installation