Missing / mangled log files under Azure DevOps 'Attachment' section

[ulisesh]

• This issue is blocking
• This issue is causing unreasonable pain

Reported by @hoyosjs

Log files used to be available in attachment section (like Pipelines - Run 20220621.9 (azure.com) but you can't see them after
Pipelines - Run 20220621.7 (azure.com))

[ChadNedzlek]

Given that the build that is referenced is pointing to a commit messing with the STDOUT of tests, and we haven't changed anything in this area in a long time (certainly not in the time frame of this issue), it's because the repository stopped writing output.

I'm going to see if I can find a test in a different repository that has output to verify.

[hoyosjs]

This one is a private helix run (it's testing internal, these tests are not things that we can open source since they have product dependencies). We haven't changed infra at all and logs still get registered locally.

[ChadNedzlek]

The commit referenced by the bad build, https://dev.azure.com/dnceng/internal/_git/dotnet-diagnostictests/commit/0e930ad0039f56a4c991a9a4717ff1bed99d1871, includes a bunch of changes to STDOUT.

I'm running #9898 through, which adds a failing test with output to see if it's getting included.

[ChadNedzlek]

It does look like arcade is missing it on "Trx.Fail1"... so we definitely broke something here... a month ago. Taking a look.

[ChadNedzlek]

This looks to be a problem with AzDO? The site says it's a 9K file. But when I download it, it's empty. Also, I don't see any of our code mangling the name to "TestResult_{GUID}" anywhere. I'm going to open an IcM

[ChadNedzlek]

I also don't see any changes near this time frame in either piece of our code that could account for this...

[ChadNedzlek]

Yup, this is definitely a Azure DevOps change. I made a raw test attachment upload, and it's not returning the contents. It's both messing with the name (prepending the TestResult_{GUID}_ to the name), and failing to save the contents, though the "size" reported is correct. I'm opening an IcM

[missymessa]

@ChadNedzlek is this going to affect the test reporting functionality, too?

[ChadNedzlek]

I don't think so. It seems to only affect test attachments. The run attachments are presumably fine (otherwise we'd be getting "zero" passed tests, which we don't appear to be). It's been broken since 6/21, so we'd have noticed by now if that were the case.

[ChadNedzlek]

The incident has been acknowledged by Azure DevOps, and they will be rolling a fix out in their next rollout. I've asked for a specific date.

[ChadNedzlek]

Current estimate for when this change will be live is approximately 2 weeks. So we'll keep an eye out to make sure everything looks good EOD 6/22.

[ilyas1974]

@ChadNedzlek is there an update on this issue?

[ChadNedzlek]

I meant to write 7/22 in my last update (since 6/22 is a month in the past). Until they ship the fix for this then, we are just waiting.

[ilyas1974]

@ChadNedzlek Just wanted to follow up and see if Azure DevOps was able to resolve this issue for us as promised?

[hoyosjs]

We still don't see any attachments (now we see garbage instead of a blank attachment).

[ChadNedzlek]

It's base64 encoded of the original data. So sounds like we need another IcM.

[ChadNedzlek]

I moved this out of tracking and unassigned myself, since we're going to need another IcM to fix the new broken behavior.

[ChadNedzlek]

Or we can reactivate the old one? The name is still messed up, after all.

[MattGal]

I am opening a fresh IcM.

[MattGal]

First IcM: https://portal.microsofticm.com/imp/v3/incidents/details/318952542/home
New IcM: https://portal.microsofticm.com/imp/v3/incidents/details/323269195/home

[MattGal]

TFS Item from first IcM: https://dev.azure.com/mseng/AzureDevOps/_workitems/edit/1967818

[MattGal]

Update: A new fix is supposedly deployed and should roll out by end of week.

[MattGal]

Doesn't seem to work retroactively (i.e. the original repro still looks broken) but checking out results from today, the file name and preview contents are correct, so I can finally close this.

Example

[garath]

Reopening. This fix was rolled-back over the weekend due to #10358.

ICM 318952542 has been reactivated.

[garath]

ICM Update: Fix expected in M209, which, if I read the patterns correctly, will start rolling out next week.

[garath]

Fix is rolled out. Test team will complete a retrospective.