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Element echoes even everything is set up properly #1701

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burakertr opened this issue Jun 3, 2024 · 1 comment
Open

Element echoes even everything is set up properly #1701

burakertr opened this issue Jun 3, 2024 · 1 comment
Labels
A-VoIP O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@burakertr
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Steps to reproduce

I use element desktop on debian. When I create a video chat between a element-desktop on windows or phone, Mostly I hear my voice echoed but I hear the other person's voice crystal clear. Sometimes it behaves in the opposite where I dont hear my voice echoed but the other person claims he hears his voice echoed. Even with headphones.

I checked all the settings; enabled the echo cancelation from options but it doesnt work.

What can I do to achive crystal clear communication on the both sides?

Outcome

I expect good voice transmission without echo.

Me or other person hear voice with echo.

Operating system

Debian 12, Windows

Application version

Element version: 1.11.65 Crypto version: Rust SDK 0.7.0 (61b175b), Vodozemac 0.5.1

How did you install the app?

from debian repository

Homeserver

matrix.org

Will you send logs?

Yes
@dosubot dosubot bot added A-VoIP O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist labels Jun 3, 2024
@t3chguy
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t3chguy commented Jun 3, 2024

Will you send logs?
Yes

Not seeing any logs from you

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Jun 3, 2024
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Labels
A-VoIP O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter
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@t3chguy @burakertr