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Crash of version 1.7.33 on hirsute on amd64 #18189

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monochromec opened this issue Jul 22, 2021 · 12 comments
Closed

Crash of version 1.7.33 on hirsute on amd64 #18189

monochromec opened this issue Jul 22, 2021 · 12 comments
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A-Electron O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect Z-Platform-Specific

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@monochromec
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Same symptoms as #18173 but apparently different root cause
(stack trace at: https://gist.github.com/monochromec/14ce9a604a368d0ee017730923ab9265)

Description

Random crashes on Ubuntu 21.04

Steps to reproduce

  • Start Element
  • Observe crash while app becomes unresponsive

Logs being sent: yes

(Cf. above)

Version information

  • Platform: web (in-browser) or desktop?
    Desktop 1.7.33
  • Ubuntu 21.04

1.7.33 apparently really missed the boat on several platforms. More than happy to provide additional information - please let me know what else is required...

@dbkr
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dbkr commented Jul 22, 2021

The stack traces in your stack trace are just it complaining very loudly about not being able to find an en_us translation (which doesn't exist for desktop, probably because none of the few strings in desktop have any British / American-isms in them), so it's possible it is the same root cause.

@monochromec
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So this is a packaging issue?

@monochromec
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The Flatpak version has the same issue. :-(

Let me know if / what additional info is required so this can be fixed ASAP.

@monochromec
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So the missing json file is indeed a packaging issue as the corresponding asar file only contains en_EN.json. It would be great if the US locale could be included in the asar configuration as well.

@t3chguy
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t3chguy commented Aug 7, 2021

As per https://github.com/vector-im/element-desktop#translations - there isn't yet a US translation in Weblate

@monochromec
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According to weblate there is :-). It's just not complete yet, hence I presume the missing file.

@t3chguy
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t3chguy commented Aug 10, 2021

https://translate.element.io/projects/element-desktop/#languages

image

Where are you seeing the US translation..?

@germain-gg germain-gg added A-Electron O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround Z-Platform-Specific labels Aug 10, 2021
@monochromec
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@t3chguy
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t3chguy commented Aug 11, 2021

That's a different repo. And in fact the element-web portion of the app does have the US lang.

image

@novocaine
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@monochromec are you still experiencing issues with current versions? (e.g. 1.9.0)

@monochromec
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The app is still missing the json file but it's not crashing anymore.

@novocaine
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I believe the missing JSON file will cause it to remain in English (UK), which is not ideal but not fatal. Closing this one.

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Labels
A-Electron O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect Z-Platform-Specific
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