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If the user goes offline and receives a substantial amount of messages, when they come back online they will almost certainly miss a bunch of events. The wrong mention count will be shown because Riot relies on counting it client-side using the visible timeline as a reference.
As per matrix-org/matrix-js-sdk#851 (comment)
If the user goes offline and receives a substantial amount of messages, when they come back online they will almost certainly miss a bunch of events. The wrong mention count will be shown because Riot relies on counting it client-side using the visible timeline as a reference.
matrix-org/matrix-spec-proposals#1796 or similar would probably fix this.
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